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RingCentral Phone

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Support Jabra Suite and Jabra Headsets

Can we please get integration with the Jabra Suite (as a soft phone) so we can support the physical buttons on the headsets for call hang up / mute / busy light. I am speaking specifically to the Jabra Evolve line of headsets.
about 2 years ago in RingCentral Phone 3 Already exists

Set DND for a time or schedule, e.g. 1 hour, rest of today.

I would like to set Do Not Disturb for a while, and not need to remember to turn it off again.
Guest over 1 year ago in RingCentral Phone 3 Already exists

Automatically change status when busy in outlook

Ability for the status to change to DND or Busy when your linked calendar shows busy.
Zoe Ratchford over 1 year ago in RingCentral Phone 1 Already exists

Be Able to Block Specific SMS Text Messages from a Specific Number

One of our customers is saying she is receiving graphic texts from a specific number (404) 438-6695 and she wants to block them from texting her.
Kayden Andrus 8 months ago in RingCentral Phone 1 Already exists

Update CNAM

Our caller ID is coming up as American Airlines. This is very misleading to our customers. After speaking with a tech support agent, he said that a CNAM database needs to be updated. There has to be a way for this not to happen so the correct name...
Guest 11 months ago in RingCentral Phone 1 Already exists

More than 10 people for Call Queue Simultaneous

My phones need to ring to every sales person. Please add an option to ring to everyone, not just 10 people. Then allow the admin to select what phone will not ring.
Guest over 1 year ago in RingCentral Phone 1 Already exists

Add ability to turn off recording announcement.

In certain states(Colorado) you do not need to announce a call is being recorded, as only one participant on the call may know if the call is recorded, by law. We would like to take off the announcement that a call is being recorded per extension,...
Brandon Parker almost 2 years ago in RingCentral Phone 2 Already exists

real time calls

We need to see calls hitting the system, (Active Calls) , as well all the call activity in real time. on ACO
Nicole Scott 2 months ago in RingCentral Phone 1 Already exists

Timer for Park Locations

adding a timer to custom park lines for visibility and management
Todd Downing 12 months ago in RingCentral Phone 1 Already exists

call queue identification

I am needing to be able to know what call queue I am answering, even when I am away from my desk. On our old digium system. I could get a announcement when I am answering for a specific queue. I have 3 queues currently. 2 are for our wholesale com...
Guest about 1 year ago in RingCentral Phone 1 Already exists