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RingCentral Phone

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SMS / Text Auto Responder

Hello! An Auto Text Responder would be a huge benefit to Ring Central. I'm a US customer and am a Realtor. There are auto Text responses that would help me greatly to be able to tell clients I'll get back to them shortly-whether I'm with my family...
over 2 years ago in RingCentral Phone 170 Planned

Mute incoming call notifications while currently on a call

Currently, while on a call other incoming calls will ring, can be heard by all parties, and must be rejected. An option to turn on DND whenever a call is taking place would eliminate this distraction.
Daniel Cobb 10 months ago in RingCentral Phone 10 Planned

User Settings: Disable call waiting while on a call.

Use a "Currently on another Call" greeting message while on another call or have the capability to disable Call waiting. An options that say, while i'm on another call us this greeting, or while i'm on a call go straight to voicemail.
over 2 years ago in RingCentral Phone 23 Planned

SMS: ability to SMS from the RingCentral website or email

As we start to make incredible use of your SMS service, we find it would be helpful if we could reply via one of the services mentioned above...Not all of our agents are so savvy as to have and be able to operate a smartphone, and we hope this is ...
over 2 years ago in RingCentral Phone 2 Planned

Text from the same main user number

we are unable to text from the main line
Guest about 2 years ago in RingCentral Phone 31 Planned

Add a text message queue similar to the call queue

Allow text messages sent to the same company number that the call queue is answering to be answered by any user in that call queue. Allow them to send messages from the company number and have a unified spot so that multiple users can respond. As ...
Mikel Berger over 1 year ago in RingCentral Phone 11 Planned

Add ability to Forward Voicemail from Desktop App and Plugins.

Forwarding voicemails from the desktop app and various pluggins would be very helpful. Right now, if an admin gets a voicemail and needs to forward it, they have to log into the website to do it. The apps are great and really leave no reason to ev...
over 2 years ago in RingCentral Phone / RingCentral Web/Desktop App 20 Planned

SMS: Scheduled SMS to be sent

I'd like to be able to schedule SMS/text messages in the future. Is there a way to do this in RC Desktop or via Office 365 or Google or a smartphone?
over 2 years ago in RingCentral Phone 16 Planned

Desktop app: transfer voicemails from one extension to another

We would love it if there was a way to transfer voicemails from one extension to another. Can the engineers work on implementing this?
over 2 years ago in RingCentral Phone 9 Planned

SMS: print option for text messaging

I am a U.S. business that works with real estate. I would like for you to consider adding a feature to text messaging (SMS) that would allow us to print out the conversation so that we can put it in our files if we need to. The only way I know to ...
over 2 years ago in RingCentral Phone 40 Planned