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Coming March 1, 2024: A new and improved ideas portal!

The RingCentral Ideas portal will be offline from February 25 until February 29 while we complete our transition. To learn more about this change, read our announcement in the RingCentral Community.

Coming March 1st: A new & improved Ideas Portal! The Ideas Portal will be under construction and offline February 25th - February 29th. Click here to learn more about this change.

RingCentral Phone

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Option to modify caller id information

When calls are being forwarded, on the caller id - it will read "forwarded from XX" before displaying the incoming caller id, we would like to have an option to remove the forwarded from XX information as it takes time before showing the name of t...
James Paul Bermoy 2 days ago in RingCentral Phone 0 New

Send and Receive Pictures from the salesforce Integration

Hi It will be great to send a receive pictures from the salesforce integration, specially because of the texting capabilities from RingCentral, right now to receive the pictures you need to used 2 apps. Thank you
Lenin Garcia 4 days ago in RingCentral Phone 0 New

User Extension Ability's to receive Fax using Play announcement Settings on missed Call

User Extension Ability's to receive Fax using Play announcement Settings on missed Call
Genji Takiya 6 days ago in RingCentral Phone 0 New

ALLOW A FEATURE TO BLOCK CERTAIN CALLS THAT ARE FRAUDULENT AND CONSISTENTLY CALLING

We have several numbers coming from the same fraudulent company claiming they are calling from the MTA to be able to talk to our CEO and get us to pay them money that they aren't even owned. We have never heard of nor worked with them - their numb...
Steven Treglia 7 days ago in RingCentral Phone 0 New

DND Presence Display On Sidecar

When a user turns on their DND status, it should reflect the DND or busy status (red) on the sidecar. Currently, the only way to know if someone has DND on is by calling them and being sent to voicemail. It would be great if they would be displaye...
Daniel Titkov 7 days ago in RingCentral Phone 0 New

Remove ability for users to block their caller ID and limit My Caller ID options

I am from a legal and collections agency where we need to follow Truth In Caller ID Act (47 U.S. C. § 227(e) which states (1) IN GENERAL.—It shall be unlawful for any person within the United States, in connection with any telecommuni-cations serv...
Donna Morell 11 days ago in RingCentral Phone 0 New

Ability to customize Missed calls Email notifications

Hi It could be very usefull to be able to customize the Email Notification. Making it more corporate, adding company logo, custom text and even customize the sending email address. The best will be the ability of sync the caller's information to o...
Vincent Bonnamy 11 days ago in RingCentral Phone 0 New

TIME & DATE STAMP OF A CALL FEATURES

There needs to be a date & time stamp on the Ring Central Call Log IN THE PHONE TAB. . it shows how long the call was - but there is no date or time of the call listed on the call page .
Jennifer Carver 12 days ago in RingCentral Phone 0 New

In a contact file add field for links add field for notes and add field to upload files as well as allowing calls to be transcribed

Adding a field for notes allows us to personalize the interaction with the client by allowing us the opportunity to recall key points of previous conversations. Putting their social and attaching files another key aspect allowing RingCentral to be...
Jacqui Dean 12 days ago in RingCentral Phone 0 New

Call waiting / Busy

A forwarding under "If no one answers" does not work, but you get a busy signal. SHOULD: busy forward "If I'm already on the phone, please forward it" busy forward internal busy forward external
Peter Wenger 12 days ago in RingCentral Phone 0 New