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RingCentral Phone

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Position in queue notification

We were advised the MVP platform reported position in the queue before purchase, but this is not the case we really need the platform to be able to report position in the queue while waiting on hold when calling into the surgery on the main number...
Ashley Irwin about 6 hours ago in RingCentral Phone 0 New

HUD for iOS mobile app

The HUD feature in the desktop app is extremely useful. I'm hoping you'll be able to incorporate this feature into the iOS mobile app as well. That way, I'll be able to check incoming calls while on an active call, and I'll know who to call back j...
Mary Montenegro about 17 hours ago in RingCentral Phone 0 New

Shortcut for 'Do Not Disturb'

Ring have short cuts so you can use your keyboard do actions but could they create a short cut to put you on ‘Do Not Disturb’. So instead of having to click on the circle > available > Do not disturb. It could be CTRL | D for do not disturb ...
Carren Booth 2 days ago in RingCentral Phone 0 New

Access voicemail without pin from IP phone

You should be able to allow a user to access their voicemail without needing a PIN code when calling from their assigned IP Phone.
Jake Kushner 3 days ago in RingCentral Phone 0 New

I want to know if the host can see who is on the conference call. what numbers are on the call while the call is going on

I would like the ability to see who is on a conf call! and disconnect calls if they shouldn't be on the call. I see when you add a call on the conference call you see the number before you merge them into the conf call
Andy Riess 4 days ago in RingCentral Phone 0 New

show call logs on call presence

Currently when someone is monitoring an extension through call presence, they see the calls coming in, and they can answer these phone calls. Unfortunately, if the the user misses the call that they are monitoring, it will not show in the phone lo...
John Boctor 4 days ago in RingCentral Phone 0 New

Yealink Key Templates

If you are selling Yealink phone you should already have the templates available in the system.
Tom Trauscht 4 days ago in RingCentral Phone 0 New

Different fields showing in the CTI widget

Is it possible to have different fields show in the cti widget for inbound calls vs outbound calls.
David Skie 4 days ago in RingCentral Phone 0 New

Stop the help bubbles

Please add an option to stop the help bubbles in the PC app. I know how to use the app and would like to not click on more things to click out of a bubble telling me where to go to make a call.
Kyle Kasmer 7 days ago in RingCentral Phone 0 New

need ability to add default note to all fax covers

need ability to add default note to all fax covers. for government offices this will save time when cover note is default for security purposes and HIPPA compliancy
Information Technology 8 days ago in RingCentral Phone 0 New