RingCentral Phone

We were advised the MVP platform reported position in the queue before purchase, but this is not the case we really need the platform to be able to report position in the queue while waiting on hold when calling into the surgery on the main number...

The HUD feature in the desktop app is extremely useful. I'm hoping you'll be able to incorporate this feature into the iOS mobile app as well. That way, I'll be able to check incoming calls while on an active call, and I'll know who to call back j...

Ring have short cuts so you can use your keyboard do actions but could they create a short cut to put you on ‘Do Not Disturb’. So instead of having to click on the circle > available > Do not disturb. It could be CTRL | D for do not disturb ...

You should be able to allow a user to access their voicemail without needing a PIN code when calling from their assigned IP Phone.

I would like the ability to see who is on a conf call! and disconnect calls if they shouldn't be on the call. I see when you add a call on the conference call you see the number before you merge them into the conf call

Currently when someone is monitoring an extension through call presence, they see the calls coming in, and they can answer these phone calls. Unfortunately, if the the user misses the call that they are monitoring, it will not show in the phone lo...

If you are selling Yealink phone you should already have the templates available in the system.

Is it possible to have different fields show in the cti widget for inbound calls vs outbound calls.

Please add an option to stop the help bubbles in the PC app. I know how to use the app and would like to not click on more things to click out of a bubble telling me where to go to make a call.

need ability to add default note to all fax covers. for government offices this will save time when cover note is default for security purposes and HIPPA compliancy