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RingCentral Phone

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Random email sent to say my profile was changed to recording on

This is very confusing to the users and we get multiple tickets created when this email is sent. There is no reason to send this email since nothing was done to trigger it.
Will Snyder 6 months ago in RingCentral Phone 5 Will not implement

Long hold time call back feature

As a busy medical practice we would benefit from having a call back feature where patients keep their call queue and our operators can have the system auto-dial the next patient who opted in for a call back.
Guest 11 months ago in RingCentral Phone 1 Will not implement

Faxing dilemma

We're unable to receive faxes. RC Tech Support believes something is wrong with our account, however, before calling them, while looking online your support pages state that the sending fax machine needs a baud rate of 7200. Most modern fax machin...
Guest 11 months ago in RingCentral Phone 1 Will not implement

Call Queue Pick Up Feature

The queue call pickup notification pop on the phone is displaying everything correctly. The issue when the user accepts (picks up) the call from the queue not notification pop, the line appearance is showing wrong direction for the second queue ca...
Cindy Hubert about 1 year ago in RingCentral Phone 0 Will not implement

Group Call pickup

Group Call pickup - should be available for Office Standard plan
Guest about 1 year ago in RingCentral Phone 1 Will not implement

RC Phone App for Mobile is very useful for the Secretaries to answer the calls

Ring Central retiring the RC phone app for mobile, and i think so its a very convenient feature for the owners and managers that their Secretaries pick up the call from their phones without disturbing them and handle all the work in off hours. Kin...
Guest over 1 year ago in RingCentral Phone 0 Will not implement

I have Ring Central Service - Requesting and email format ie. my ringcentral 7 digit phone number xxxxxxxxxx@ringcentral.com or First.Last@ringcentral.com to send server alerts to mobile notifications

I have Ring Central Service - Requesting and email format ie. my ringcentral 7 digit phone number xxxxxxxxxx@ringcentral.com or First.Last@ringcentral.com to send server alerts to mobile notifications
Guest over 1 year ago in RingCentral Phone 1 Will not implement

Missing call log data

Gabe Gavito wants to have option to retrieve call logs that is more than 12 months on the online account.
Guest over 1 year ago in RingCentral Phone 1 Will not implement

Ability to Adjust Font Size

The ability to adjust the font on the RingCentral Phone app would be helpful. The font is very tiny and there is currently no way to make it larger.
Cassandra Champney almost 2 years ago in RingCentral Phone 1 Will not implement

Allow Limited Extensions to be added to Call Queues

We have a call queue so all phones ring on incoming calls and having the calls come in to our limited extension (in a separate room) would allow me to answer the phone without having to run to my desk to get it.
Guest almost 2 years ago in RingCentral Phone 2 Will not implement