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Terrible app update made it worse

This app was trash to begin with. Constantly dropping calls, bad quality calls then the update came. Now if I need to dial a number a pop up comes up for the dial pad. This is a terrible design. Make it simple and stop trying to recreate the wheel.
Richard Orrick about 6 hours ago in RingCentral Phone 0 New

There should be a Bridge call appearance feature setup on desk phone phone and should be able to assign to users that is a member of a call queue

Was trying to setup a BCA on phone no BCA feature that is only available on desk phone it requires RC app interaction Unable to assign delegate on users on call queues
James Paul Bermoy 3 days ago in RingCentral Phone 0 New

Multiple prerecorded messages to leave

It would be nice to have the feature to prerecord messages to leave if a customers voice mail answers. With just a click of a button you could select one of the messages to be left with out having to stay on the line and record the message live
Joshua Arnold 4 days ago in RingCentral Phone 0 New

the reason why you can hear faxes in your voicemailbox is because both faxes and voicemails are stored in the same Mailbox

can we separate, faxes going into my voice mail box?
LANstar IT 4 days ago in RingCentral Phone 0 New

Silent warning group

Customer like to create group like with button, allow user in the group press the button to warning if any emergency like a life threatening situation happens, the warning is silent, just possible turn on the light of group button, alerting other ...
Yi Cao 4 days ago in RingCentral Phone 0 New

Button on polycom phone to sign out of queue

I would like a key on the polycom phone to easily sign out of the call queue instead of having to sign into a pc opening the ring central app just to sign out.
Jerry LaMartina 6 days ago in RingCentral Phone 0 New

Deskphone pairing play voicemail

Ability to play voicemail from the desktop application and listen to the voicemail audio on the deskphone while in desktop pairing.
Matt Sadorf 7 days ago in RingCentral Phone 0 New

need to have more than two lines for calling in and out

need for more than two lines per user to receive multiple calls simultaneously
Ray Lakhani 11 days ago in RingCentral Phone 0 New

Call Routing based on geographic location of incoming caller

We have support staff located across the United States and it would be nice to have a way to route calls if a caller calls from the western half of the US to go to western team, and calls from the eastern half of the US to go to our Eastern team.
Nick Wright 13 days ago in RingCentral Phone 0 New

Option to just block internal calls and not see any directory allowing only External calls only.

I understand that in many instances, it is standard practice to restrict all external calls on a device. However, there are specific scenarios where blocking internal calls (excluding voicemail) becomes necessary. In such cases, there is a require...
Maintel Support 13 days ago in RingCentral Phone 0 New