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RingCentral Phone

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Make RC User Status visible from contacts or groups

Currently, user status is only visible in the messaging. From RC app, it would be great to see user status in contacts or within groups without opening the user profile. The "Red Dot DND" is good but also need to make user status visible.
Reiner Carrera 3 days ago in RingCentral Phone 0 New

Stop the help bubbles

Please add an option to stop the help bubbles in the PC app. I know how to use the app and would like to not click on more things to click out of a bubble telling me where to go to make a call.
Kyle Kasmer 1 day ago in RingCentral Phone 0 New

SMS / Text Auto Responder

Hello! An Auto Text Responder would be a huge benefit to Ring Central. I'm a US customer and a Realtor. There are auto Text responses that would help me greatly to be able to tell clients I'll get back to them shortly-whether I'm with my family, i...
over 2 years ago in RingCentral Phone 177 Planned

need ability to add default note to all fax covers

need ability to add default note to all fax covers. for government offices this will save time when cover note is default for security purposes and HIPPA compliancy
Information Technology 2 days ago in RingCentral Phone 0 New

Send contact cards to android and iphone

You know how everyone business getting hit with spam likely? One way to avoid this is to get your prospect to add your contact to their phone. You can do this via SMS by sending a contact card. You can send them to android but not to iphone. We ne...
Lee LeBaigue 2 days ago in RingCentral Phone 0 New

Multiple RingCentral Profiles, Simultaneously Logged In

We run multiple business endeavors between my wife and I and we would find it helpful if we could log into multiple "phones" at the same time, similar to how multiple e-mail addresses can be accessed from a single email client. This would allow us...
Reuben Soto over 1 year ago in RingCentral Phone 4 Future consideration

Assign ringtone for lines or groups

We've had a variety of request from users to have custom ringtones on the mobile app, desktop app and desk phones. Please comment and vote on this thread indicating the type of customization you are interested in.
over 2 years ago in RingCentral Phone 42 Future consideration

Add an OPT Out Signature line to SMS message automatically

Since it is required by TCR that all SMS messages to clients have an opt out message , it would advantageous to have a feature where this message is auto populated on all messages sent through our ring central app.
Dawn Knox 9 days ago in RingCentral Phone 0 New

Customize Audio for Call Park

Some users have asked for the ability to change the Call Park hold sound (currently set to typical ringing) to instead be music or a personalized audio message. This would greatly increase the chances of someone sticking around to complete their c...
Logan Kesselring 17 days ago in RingCentral Phone 7 New

Grant users the ability to change call forwarding and availability states on behalf of other users

Our principal wants their assistant to be able to modify their call forwarding profiles and their availability states. A feature that allows a user to delegate permission to another user to change their availability state and forwarding profiles w...
Daniel Valastro about 2 months ago in RingCentral Phone 1 New