Skip to Main Content

Coming March 1, 2024: A new and improved ideas portal!

The RingCentral Ideas portal will be offline from February 25 until February 29 while we complete our transition. To learn more about this change, read our announcement in the RingCentral Community.

Coming March 1st: A new & improved Ideas Portal! The Ideas Portal will be under construction and offline February 25th - February 29th. Click here to learn more about this change.

RingCentral Phone

Showing 48

Support Jabra Suite and Jabra Headsets

Can we please get integration with the Jabra Suite (as a soft phone) so we can support the physical buttons on the headsets for call hang up / mute / busy light. I am speaking specifically to the Jabra Evolve line of headsets.
over 3 years ago in RingCentral Phone 3 Already exists

Please allow the ability to pull from the Global Address List in Office 365 - Settings/Calendar and Contacts

Please allow the ability to pull from all the Global Address Lists in Office 365. The calendar and contacts Office 365 sync option was available in the old app, however it is not available in the new unified RC app. The setting must give us the ab...
Mario Moccia 4 months ago in RingCentral Phone 1 Already exists

Fax: Increase file attachment size limit.

FAXING: increase attachment size from 20 MB to 30MB, since most scanners scan to the full capacity around 30MB per max load of scanned documents
over 3 years ago in RingCentral Phone 3 Already exists

Which queues are a user assigned to - instead of having to go through each queue to find out

Instead of having to look through each queue (especially when you have 80) to see who is a member, it would be beneficial to be able to click on a user and see which queues they have been assigned to.
Keith McElmury almost 3 years ago in RingCentral Phone 2 Already exists

Be Able to Block Specific SMS Text Messages from a Specific Number

One of our customers is saying she is receiving graphic texts from a specific number (404) 438-6695 and she wants to block them from texting her.
Kayden Andrus about 2 years ago in RingCentral Phone 2 Already exists

Send bulk messages

We need to be able to send messages to our entire team. More than 10 people. 20 would be ideal.
Luke Baranouskas 9 months ago in RingCentral Phone 1 Already exists

Set DND for a time or schedule, e.g. 1 hour, rest of today.

I would like to set Do Not Disturb for a while, and not need to remember to turn it off again.
Guest almost 3 years ago in RingCentral Phone 3 Already exists

External Group Text Messages

The ability to send group text messages to external receipients just like you can do with Google Voice.
Guest over 2 years ago in RingCentral Phone 2 Already exists

Update CNAM

Our caller ID is coming up as American Airlines. This is very misleading to our customers. After speaking with a tech support agent, he said that a CNAM database needs to be updated. There has to be a way for this not to happen so the correct name...
Guest over 2 years ago in RingCentral Phone 2 Already exists

More than 10 members of a ring group

All there to be more than 10 members of a ring group or allow call queues to flow from one to another if unanswered.
Will Kelley about 1 year ago in RingCentral Phone 1 Already exists