Community Ideas

Welcome! We're glad you're here.
In the Ideas Portal, we encourage you to share your ideas and feature improvements for RingCentral products. Whether you're an admin supporting your whole team on the RingCentral app, an employee attending meetings with RingCentral Video, or a developer using integrations, we want to hear from you!
You're invited to browse existing ideas, vote on features you would like to see, and leave comments sharing your use case.
We've put together a helpful guide for getting the most out of Submitting and Voting for Product Ideas.
We can't wait to hear your bright ideas!

162 Vote

Support Jabra Suite and Jabra Headsets

Can we please get integration with the Jabra Suite (as a soft phone) so we can support the physical buttons on the headsets for call hang up / mute / busy light. I am speaking specifically to the Jabra Evolve line of headsets.

Created 29 Jul 09:48pm

RingCentral Phone

3 Already exists
2 Vote

Caller ID label

When any phone call comes through RingCentral, it would be nice to have the phone ringing say "RingCentral" because we use our personal phones as work phones, it would be great to have that distinction

Created 2 Aug 05:53pm by Guest

RingCentral Phone

1 Already exists
1 Vote

call queue identification

I am needing to be able to know what call queue I am answering, even when I am away from my desk. On our old digium system. I could get a announcement when I am answering for a specific queue. I have 3 queues currently. 2 are for our wholesale com...

Created 24 Aug 06:41pm by Guest

RingCentral Phone

1 Already exists
3 Vote

Set DND for a time or schedule, e.g. 1 hour, rest of today.

I would like to set Do Not Disturb for a while, and not need to remember to turn it off again.

Created 14 May 09:21am by Guest

RingCentral Phone

2 Already exists
2 Vote

The same number needs to be able to ring on 2 or more physical phones, especially is it is an emergency line.

I recently started as a security manager for my company and was in shock to find out that the emergency number that is posted at all our buildings and campuses rings on only one phone. This is very concerning. If someone calls an emergency line fo...

Created 9 Jun 05:34pm by Guest

RingCentral Phone

0 Already exists
4 Vote

Automatically change status when busy in outlook

Ability for the status to change to DND or Busy when your linked calendar shows busy.

Created 11 Feb 04:45pm by Zoe Ratchford

RingCentral Phone

1 Already exists
1 Vote

Call Logs- All Users

As the business owner, I need to be able to see each users call logs, text logs and video logs that each has on a daily/weekly/monthly basis

Created 27 Jul 12:58am by Guest

RingCentral Phone

1 Already exists
1 Vote

External Group Text Messages

The ability to send group text messages to external receipients just like you can do with Google Voice.

Created 20 Jul 06:32pm by Guest

RingCentral Phone

1 Already exists
2 Vote

Allow 2 people to be on the same phone call

For training purposes, allow 2 people to use two different phones or desktop applications to be on the same phone call. Much like how a split training headset would work

Created 30 Apr 05:50pm by Kelly Brownson

RingCentral Phone

1 Already exists
4 Vote

Add ability to turn off recording announcement.

In certain states(Colorado) you do not need to announce a call is being recorded, as only one participant on the call may know if the call is recorded, by law. We would like to take off the announcement that a call is being recorded per extension,...

Created 18 Nov 03:28am by Guest

RingCentral Phone

2 Already exists

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Community Ideas

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Support Jabra Suite and Jabra Headsets

Caller ID label

call queue identification

Set DND for a time or schedule, e.g. 1 hour, rest of today.

The same number needs to be able to ring on 2 or more physical phones, especially is it is an emergency line.

Automatically change status when busy in outlook

Call Logs- All Users

External Group Text Messages

Allow 2 people to be on the same phone call

Add ability to turn off recording announcement.

Filter by status

Filter by category

Identify yourself with your email address

Support Jabra Suite and Jabra Headsets

Caller ID label

call queue identification

Set DND for a time or schedule, e.g. 1 hour, rest of today.

The same number needs to be able to ring on 2 or more physical phones, especially is it is an emergency line.

Automatically change status when busy in outlook

Call Logs- All Users

External Group Text Messages

Allow 2 people to be on the same phone call

Add ability to turn off recording announcement.