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RingCentral Phone

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Support Jabra Suite and Jabra Headsets

Can we please get integration with the Jabra Suite (as a soft phone) so we can support the physical buttons on the headsets for call hang up / mute / busy light. I am speaking specifically to the Jabra Evolve line of headsets.
almost 2 years ago in RingCentral Phone 3 Already exists

Change the city the phone number is tied to

When we phone out, our location on people's caller ID shows us located in a different city and province than where we are actually located. This is becoming a problem as people are sensitive to possible scams and/or want to deal with local compani...
Amanda Brulé 3 months ago in RingCentral Phone 2 Already exists

Be Able to Block Specific SMS Text Messages from a Specific Number

One of our customers is saying she is receiving graphic texts from a specific number (404) 438-6695 and she wants to block them from texting her.
Kayden Andrus 5 months ago in RingCentral Phone 1 Already exists

Update CNAM

Our caller ID is coming up as American Airlines. This is very misleading to our customers. After speaking with a tech support agent, he said that a CNAM database needs to be updated. There has to be a way for this not to happen so the correct name...
Guest 8 months ago in RingCentral Phone 1 Already exists

Set DND for a time or schedule, e.g. 1 hour, rest of today.

I would like to set Do Not Disturb for a while, and not need to remember to turn it off again.
Guest about 1 year ago in RingCentral Phone 3 Already exists

Timer for Park Locations

adding a timer to custom park lines for visibility and management
Todd Downing 8 months ago in RingCentral Phone 1 Already exists

call queue identification

I am needing to be able to know what call queue I am answering, even when I am away from my desk. On our old digium system. I could get a announcement when I am answering for a specific queue. I have 3 queues currently. 2 are for our wholesale com...
Guest 10 months ago in RingCentral Phone 1 Already exists

Caller ID label

When any phone call comes through RingCentral, it would be nice to have the phone ringing say "RingCentral" because we use our personal phones as work phones, it would be great to have that distinction
Guest 11 months ago in RingCentral Phone 1 Already exists

Automatically change status when busy in outlook

Ability for the status to change to DND or Busy when your linked calendar shows busy.
Zoe Ratchford over 1 year ago in RingCentral Phone 1 Already exists

Ability to subscribe to notifications from service status web page

We need ability to receive real-time alerts when an issue is posted on your service status page. And an ability to subscribe to these alerts, as many other vendors provide. Webhook availability for PagerDuty or Slack would be even better.
Guest about 1 year ago in RingCentral Phone 2 Already exists