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RingCentral Phone

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More efficient way to transfer to VM using the phone

Currently to transfer to voicemail on a physical phone requires several steps, While on a call, press the Transfer key. If your phone's default Transfer type is already set to Blind, proceed to the next step. Otherwise, press the Blind softkey. En...
Kurt Hayen about 22 hours ago in RingCentral Phone 0 New

Ability to see how many times a desk phone goes offline.

Wanted to have an option in the reports on how many times a desk phone goes offline.
Lynce Andres 3 days ago in RingCentral Phone 1 New

Hot Desk Phone Logged Out Display

When hot desk phones are in the logged out state, they display the tenant super admin's extension and the clock in the super admin's time zone. This should be customizable. I have hot desk phones in multiple locations in different time zones but n...
Bryan Berzak 5 days ago in RingCentral Phone 0 New

Numbers to be in numerical order

I would really like the numbers in Ring Central when trying to choose new numbers to be in numerical order. When setting up an account for a new location, it would be nice to be able to get numbers that are sequential or close to
Harold Roberts about 14 hours ago in RingCentral Phone 0 New

Having 1 Desk Phone with Multiple Digital Line

I want to have 1 desk phone with multiple digital lines, whereas if I press the button on my phone, it will dial out as another line than the one that's currently provisioned with my phone. I can do this before with my previous provider. Hope this...
Marvinson Salas 1 day ago in RingCentral Phone 0 New

Deskphone to make and receive internal call but block external calls

Wants a phones that won't have capability to call out external numbers. It should only be able to call internally like other exts. Not externally
Jennifer De Guzman 3 days ago in RingCentral Phone 0 New

Allow patients to select option to continue communication in text

In Ringrx I could have the patient select a numbe, eg 2, to continue via text. They would get a text message and could continue to communicate with us. Seems like a basic feature and dissappointed I paid for a year and can't access that feature. I...
Scott Williams 4 days ago in RingCentral Phone 0 New

Ability to mass delete text messages in RingCentral phone app on PC

With email providers or texts on a cell phone, having the ability to select multiple texts at once and delete them would save a lot of time compared to deleting one message at a time.
Ian Massey-Russell 10 days ago in RingCentral Phone 0 New

Custom voice message for ringcentral phones when offline

Just got off the phone with tech support and there is no option for a custom message when the ringcentral phones are unreachable (example internet down, phone not working correctly etc) You hear the generic message "I'm sorry no one is available t...
John Besedic 18 days ago in RingCentral Phone 0 New

Allow Presence line call routing or forwarding back to originating extension

An administrative assistant who has a presence line on their handset, answers the presence line extension and determines that the caller should leave a message to the originating extension. There isn't a way at this moment for the call to be route...
Carlos Couto 26 days ago in RingCentral Phone 0 New