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RingCentral Phone

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Forward to a number on RingCentral account that is pending Port in.

when a number is in the process of porting, we are not able to forward to that number because the system sees it as a RingCentral number but it is not because it hasn't ported. We sometimes need to forward to a line which hasn't ported yet and can...
Rachel Burroughs 5 days ago in RingCentral Phone 0 New

SMS / Text Auto Responder

Hello! An Auto Text Responder would be a huge benefit to Ring Central. I'm a US customer and a Realtor. There are auto Text responses that would help me greatly to be able to tell clients I'll get back to them shortly-whether I'm with my family, i...
over 3 years ago in RingCentral Phone 178 Planned

need to have more than two lines for calling in and out

need for more than two lines per user to receive multiple calls simultaneously
Ray Lakhani 2 days ago in RingCentral Phone 0 New

Assign ringtone for lines or groups

We've had a variety of request from users to have custom ringtones on the mobile app, desktop app and desk phones. Please comment and vote on this thread indicating the type of customization you are interested in.
over 3 years ago in RingCentral Phone 57 Planned

Add the Park button to the dialer

Can you include the Park button on the main menu so it is not hidden behind the three dots.
Mario Moccia 17 days ago in RingCentral Phone 1 New

Please allow the ability to pull from the Global Address List in Office 365 - Settings/Calendar and Contacts

Please allow the ability to pull from all the Global Address Lists in Office 365. The calendar and contacts Office 365 sync option was available in the old app, however it is not available in the new unified RC app. The setting must give us the ab...
Mario Moccia 24 days ago in RingCentral Phone 1 Already exists

Parked Call Banner – Automatically Close the Popup When the Parked Call is Answered

We would like the green Parked Call popup box to automatically close when the parked call is answered. This will be a nice feature to have so that we can be assured that the parked call is answered. Currently, the popup remains open, and we have t...
Mario Moccia 17 days ago in RingCentral Phone 0 New

Shared SMS were multiple users can receive and send SMS on specific number

Allow text messages sent to the same company number that the call queue is answering to be answered by any user in that call queue. Allow them to send messages from the company number and have a unified spot so that multiple users can respond. As ...
Mikel Berger over 2 years ago in RingCentral Phone 46 Planned

Allow for Three Sections in the Call Queue Display Settings

Please add three selections to be made in the Call Queue display settings. Currently, only two selections can be made. We need the display settings to include three options for all incoming calls: Queue name, Caller ID, and Called ID name.
Mario Moccia 17 days ago in RingCentral Phone 0 New

Speed Dial: Company wide directory for Speed Dial

Our company has several dozen contacts that everyone in the office uses.We don't want to have to WASTE TIME programing each phone with the names and numbers.We want to create a Single, Company Wide, Shared, Directory of Speed Dial numbers and name...
over 3 years ago in RingCentral Phone 33 Future consideration