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RingCentral Contact Center

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Ability to name text group chats

Our team has many open group chats that include each other and our clients. We would like the ability to name the chats to easily navigate our communication
Tricia Melnikov 1 day ago in RingCentral Contact Center 0 New

Add Comment Box to My Tasks Page

We need the Comment box from the Interactions page added to the My Tasks page so that we can see all pertinent notes about the interactions that are assigned to the evaluator without leaving the My Tasks page.
Brenda Orozco 2 days ago in RingCentral Contact Center 0 New