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Coming March 1, 2024: A new and improved ideas portal!

The RingCentral Ideas portal will be offline from February 25 until February 29 while we complete our transition. To learn more about this change, read our announcement in the RingCentral Community.

Coming March 1st: A new & improved Ideas Portal! The Ideas Portal will be under construction and offline February 25th - February 29th. Click here to learn more about this change.

RingCentral Engage Voice

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Option on Admin UI to extend agents auto disposition timeout

Currently if you select the option auto disposition on time out within a disposition , you can only select one time frame for that option. What we need is an option for the admin to extend the disposition time out with a button on the admin ui . T...
Debra Johnson almost 3 years ago in RingCentral Engage Voice 0 Will not implement

Distinguish Look of AWS 80 from AWS 82

Would be nice to be able to distinguish from these two servers. When you have to use both, it can get confusing. Something so small as changing the color of the blue bar on the left would suffice. Make it orange?
Keaton Pope over 2 years ago in RingCentral Engage Voice 0 Will not implement

Would be better if the system does have a way to prevent calls that are intended for the previous owner of the number.

New sign-up but kept receiving calls looking for the old company
Joy Macaraeg over 2 years ago in RingCentral Engage Voice 0 Will not implement