My subscriptions: RingCentral Analytics

The Graphs generated in the Analytics portal are great. It would be even better if we can export these to PDF in addition to Excel. This would make the graphs easier to share with others in the organization.

Need ability to drill down a report in Business Analytics by Site and then Department. This would allow us to compare departments of the same type in different sites. Example, we want to see outbound call activity for our sales departments across ...

We would like the ability to run a report that would should a detailed breakdown with timestamps and duration of time in status for team members?

We'd like the ability for reports in Business Analytics to be shared with others who have edit capabilities. Currently, others can view the report, but we'd like an additional access type for view and edit. Thanks!

as above

It would be great to have a KPI for # Internal and # External such that we can compare these at user level without having to use the main filter to only explore one vs the other.

Currently there is only the option to schedule reports in Business Analytics with an Excel. Please add option for PDF. It's much easier for our users to open and read on mobile devices.

Hello, It would be great to a report that goes into the body of the email rather than a pdf or excel. That way when you open the email the report is right there. The pdf is a little clunky on mobile to view since it's always a 2 page landscape vie...

Many customers would enjoy this type of report. We are looking for a report that shows the main number of our ring group and the 2 DID numbers associated with the Ring Group in a standard .csv format. I was advised that since the main number has a...

When the customer downloads the audit trail via the portal, the date format appears as Month/Day/Year. However, the customer prefers it to be in the Australian format, which is Day/Month/Year. Interestingly, the audit trail displays the correct Au...