My votes: RingCentral Analytics

Viewing data for a specific call queue with KPI view in graph format

Minute counter for every statusieAvailableUnavailableOn Break

How do I get a audit report for - login/logout times - desktop / mobile app

remove or add option for stop handling time recording when call was transfer

Need to be able to select more than 1 extension at a time when checking Call Logs under detailed reporting.

Under The reports "Call Log" there is a column stating "Forward To" which pops up under the detailed view . I would like to be able to generate and export this information in a Analytics Report.

RingCentral should have alert notification setting which should trigger if number of calls made daily are less than 25 (Each User)

We would like to have a report wherein we could get the total number of calls based on the Caller ID number used.

It would be nice to be able to produce a printed/exported report of detailed call flow in Performance section of Analytics. While it can be displayed, according to support - "Performance Reports do not currently have a feature to be able to downlo...

It would be nice to be able to attach the report to the email for subscribed business analytic reports instead of requiring the user to log in to download the data