The customer would like to have this feature such as modifying the report subscription, increment every 15 or 30 mins instead of hourly. They also wanted to have an immediate test like they can download it directly.
Export Performance analytics in a specific time period (Month) to be broken down by day not summed.
Managers would find this helpfulIt is useful because you can see total # of calls an employee did on a daily basis instead of the lump sum of the time period. You guys basically already have this data in the graph. If it can just be exported in a ...
The Graphs generated in the Analytics portal are great. It would be even better if we can export these to PDF in addition to Excel. This would make the graphs easier to share with others in the organization.
Need ability to drill down a report in Business Analytics by Site and then Department
Need ability to drill down a report in Business Analytics by Site and then Department. This would allow us to compare departments of the same type in different sites. Example, we want to see outbound call activity for our sales departments across ...
We'd like the ability for reports in Business Analytics to be shared with others who have edit capabilities. Currently, others can view the report, but we'd like an additional access type for view and edit. Thanks!