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RingCentral Integrations

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Calendar Management

Zoom as this feature where you can manage sync and manage your Google Calendar straight from their dashboard. You guys should add this as well. I attached a screenshot on how it looks on Zoom.
Bryan Acosta 6 days ago in RingCentral Integrations 0 New

Allow multiple users to respond to the main number texts

when a client texted in on the main number , allow multiple users to see and respond to there message. grasshopper has this because there is only 1 number to work through
Aaron Workman 10 months ago in RingCentral Integrations 3 Planned

Change inbound caller id NUMBER format

Give the customer the ability to change the way an inbound number appears. For instance we currently had a customer integrate their fax server and previously the inbound number was formatted like this: 239/123-4567. Now when they get a fax, the in...
Candy Bergman 18 days ago in RingCentral Integrations 0 New

Integrate with Outlook so you can click the phone icon in profile/contact cards to dial the number.

Is there a way to configure ring central desktop app to call the phone number from an outlook profile card? There's a phone icon when you hover or click on a contact in outlook but you can't click the button. Microsoft Teams works like this. It wo...
Shaw MacIntyre 2 months ago in RingCentral Integrations 0 New

Hubspot integration - Log all calls regardless if RingCentral & Hubspot browser is closed + Missed calls for call queues

The new RingCentral for Hubspot Chrome Extension does help in logging some but not all calls. If you are out of office, not logged in (aka after business hours) and/or hubspot is not open at all times... then calls do not log. This creates the iss...
Lars Haugsted 7 months ago in RingCentral Integrations 2 Under review

Sync RC status with Microsoft Office (Teams/Outlook)

We use our Teams status when we are in calls and meetings. We set it to let our team know we are away from our desk on lunch or breaks. Using RC, when a team member wants to transfer a call, it is not practical for them to check Teams first every ...
Lauren Fisher over 2 years ago in RingCentral Integrations 10 Future consideration

Additional features For Zendesk Integration

Customer is asking for a similar feature in RC for Zendesk, that's currently available in RC for Salesforce. Being able to dial via browser and not having the RC App pop up to make the call. See Screen Shot from RC for Salesforce. You have 4 optio...
Steve Williamson over 1 year ago in RingCentral Integrations 0 Under review

Hubspot Extension - Edit Ringtone & Ringtone Volume

The only way for calls to log into Hubspot is if the RingCentral for Hubspot Chrome Extension is installed. This helps with most calls (not all) logging in Hubspot but the biggest frustration is that the extension ringer, both the ringtone sound i...
Lars Haugsted 7 months ago in RingCentral Integrations 0 Under review

Syncing HubSpot RC Chrome extension to RC desktop app directory

Recently, we've integrated RC with HubSpot, but the RC Chrome extension is only synced with HubSpot records such as contacts and leads. It doesn't sync with the main RC directory. Consequently, we can't transfer calls from the extension and can on...
Maya Keramati 24 days ago in RingCentral Integrations 0 New

Status based call handling options

What I would like to get a solution for While in a meeting status, calls should be forwarded directly to voice mail and they are not disrupted during the meeting while in this status In the instance when a meeting ends early, and the user tries to...
BerganKDV Admin 25 days ago in RingCentral Integrations 0 New