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Coming March 1, 2024: A new and improved ideas portal!

The RingCentral Ideas portal will be offline from February 25 until February 29 while we complete our transition. To learn more about this change, read our announcement in the RingCentral Community.

Coming March 1st: A new & improved Ideas Portal! The Ideas Portal will be under construction and offline February 25th - February 29th. Click here to learn more about this change.

RingCentral Integrations

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Sync Teams Status with RC Status

As a company we rely on our Microsoft Teams status (NOT RC) to let staff know our availability and more importantly to route external calls to relevant call queues\voicemails, etc. when unavailable or on a call. We use RC Teams embedded dialer app...
Matt Fletcher 19 days ago in RingCentral Integrations 1 New

Connection and synchronization of a company telephone book

Preferable LDAP connection to external LDAP's as well as the system to provide a internal speed dial list which a connection can be established from external devices via the generic SIP user interface e.g. legacy desk phones etc
Peter Wenger about 2 months ago in RingCentral Integrations 0 New

Silent Install of RingCentral app. via Intunes

Intunes is limited to mobile only, and silent install via intunes is not available. It would be great if silent installation via intunes will be available as it is more easy to execute to the other devices.
Joms Knight 25 days ago in RingCentral Integrations 0 New

RingCentral for Salesforce Ringer Volume Adjustment

A setting on RingCentral Dialer or embedded app on Salesforce that can decrease its ringing/ringer volume. This helps the end users to have the ability to decrease or silence the volume as too loud affects the office environment.
Jorge Mico 5 months ago in RingCentral Integrations 1 New

Exclude Guests from MS Teams Company Contact Sync

Guest accounts (B2B Collabaration Users) in Microsoft Entra ID (previously Azure AD) should not sync along with regular contacts (Members) when using the MS Teams embedded dialer app. At a minimum, there should be an option to include or exclude M...
Jason Miner 3 months ago in RingCentral Integrations 0 New

Full plugin capabilities of RingCentral Teams' embedded dialer app inside of the VDI (Azure VDI) session.

RingCentral dialing features are not available to the users from within TEAMS and will not move past the SIGN IN display Software Engineer from MS Teams confirmed that the plugin does not support multiple sessions or the full functionality is not...
JR Marquez 7 months ago in RingCentral Integrations 0 New

Log recorded calls in Hubspot.

Currently, all recorded calls can only be found under RingCentral's side. It is better if it can also be found on Hubspot's interface.
Aya Vince Cruz 3 months ago in RingCentral Integrations 0 New

Only Offer Teams Plugin Download After Unable to Detect Plugin

Users who click the "Open plugin" button are redirected to a website ( where the most predominant button is the "download" button. The website should instead try...
Kevin Micol 21 days ago in RingCentral Integrations 0 New

Screen Pop Question for Dynamics integration

We have implemented the integration between RingCentral and Dynamics 365, and it is working. Our user base has asked us if we can change the screen pop to open in a new tab, as if they are working on in a Dynamics screen and they receive an incomi...
Doroteo Valle 4 months ago in RingCentral Integrations 0 New

Bulk SMS for Dynamic 365

We are looking to be able to send bulk texts from within Dynamics 365 (preferably the Advanced Find) to Contacts that have opted-in to SMS texts.
ROXANNE GOMEZ 6 months ago in RingCentral Integrations 0 New