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RingCentral Integrations

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Integration with Keap

Allow a Google add on to integrate with Keap seamlessly
Ron Gallichio about 1 month ago in RingCentral Integrations 1 Future consideration

Add missing office 365 Public Folder contact integration to the new ring central app

We have all our shared contacts in a public folder in office 365, the existing ring central phone app integrates with this through outlook, but this functionality is missing in the new ring central app.
Nathan Ramsden-Lock 11 months ago in RingCentral Integrations 0 Future consideration

Integration with CRM Driver Reach

Interate with a CRM named Driver Reach
Guest about 1 year ago in RingCentral Integrations 3 Future consideration

Ability to change the defaults for RingCentral Video within the Outlook plugin

We would like to change the default settings for the following options: Turn off video for all participants Require a password Participants can only join after me Enable waiting room I made the changes in the RingCentral app for my PMI, but it doe...
Guest about 1 year ago in RingCentral Integrations / RingCentral Video 1 Future consideration

Ring Central really needs to integrate with a Calendar App.

I have been searching high and low. We have Acuity and there is only a Zapier type of thing but it doesn't do anything to help. This is HUGE Zoom integrate with all Calendar apps.
Jesse Verdi over 1 year ago in RingCentral Integrations 1 Future consideration

Use Ring Central CTI in SalesForce to trigger a meeting invite. Can do it in Saleforce calendar but messy

When in SFDC I would ike to be able to use the CTI to create meeting which I can but then also trigger an invite. If I am copying meeting details link from CTI then go to Calendar , create a meeting from there and paste details into the location a...
Jesse Verdi over 1 year ago in RingCentral Integrations 0 Future consideration

Need option for the agent to send incoming calls to voicemail from the google integration Windows system notification

When the RC for google app is minimized , the agent can only see a Windows notification whn a call comes in. It would be useful if this Windows notification offered the option to send the call to voicemail. Currently the agent has to open the app ...
Nathalie Bourlat over 1 year ago in RingCentral Integrations 0 Future consideration

Expand Dynamics 365 integration to navigate to more records

We use Dynamics 365 and are looking to implement the RingCentral for Dynamics 365. Current functionality has the pop screen identify matching contacts, accounts or leads. It can then save a log file as an activity under the selected record. Here a...
Edward Huels over 1 year ago in RingCentral Integrations 1 Future consideration

Call logs to be automatically entered into Case objects as well as Lead/Contact/Account in Dynamics 365 integration

We are using the Dynamics 365 integration and the auto-log feature for putting notes directly into a lead/account/contact is great for saving time for our sales team. However our Customer Service team do not have the same luxury as they are using ...
Guest over 1 year ago in RingCentral Integrations 0 Future consideration

Shopify contact details into RingCentral

Now in the era of e-commerce and considering the Shopify platform popularity increasing, would be great to have an integration (direct or Zapier) where when a new order in Shopify comes in (and it does have a phone number), to sync those details w...
Guest over 1 year ago in RingCentral Integrations 0 Future consideration