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RingCentral Integrations

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Add "Ask First' Feature to HubSpot Plug In

You can only blind transfer with the HubSpot Plug In. We need to be able to talk to who we are transferring to first. Please add this feature. It is already a RingCentral Feature just need the option added to the HubSpot Plug In.
Adrienne Ostrus 10 days ago in RingCentral Integrations 0 New

Allow multiple users to respond to the main number texts

when a client texted in on the main number , allow multiple users to see and respond to there message. grasshopper has this because there is only 1 number to work through
Aaron Workman 7 months ago in RingCentral Integrations 3 Planned

Hubspot integration - Log all calls regardless if RingCentral & Hubspot browser is closed + Missed calls for call queues

The new RingCentral for Hubspot Chrome Extension does help in logging some but not all calls. If you are out of office, not logged in (aka after business hours) and/or hubspot is not open at all times... then calls do not log. This creates the iss...
Lars Haugsted 3 months ago in RingCentral Integrations 1 Under review

Support and Integrate with Apple Watch

Apple Watch is a useful tool in my business. Wearing it on my wrist and feeling it vibrate when I am not near my phone, but a quiet environment is necessary, would be SO helpful. I have found other forums where other people have expressed that the...
Krishina Riggs 6 days ago in RingCentral Integrations 0 New

Pipedrive-Text from Mac app

When clicking on the RC SMS button in Pipedrive, allow for texting from the Mac app instead of the chrome widget. Currently, this is possible for a phone call, but not for SMS
Christian Ayala 7 days ago in RingCentral Integrations 0 New

Shared SMS were multiple users can receive and send SMS on specific number.

We work with different independent contractors that we message with all the time, but we need that the whole team have access to each other sms with every contractor. What I mean is to have a shared messaging system with the team members. Thanks!
Ana Velazco 9 months ago in RingCentral Integrations 5 Under review

Hubspot Extension - Edit Ringtone & Ringtone Volume

The only way for calls to log into Hubspot is if the RingCentral for Hubspot Chrome Extension is installed. This helps with most calls (not all) logging in Hubspot but the biggest frustration is that the extension ringer, both the ringtone sound i...
Lars Haugsted 3 months ago in RingCentral Integrations 0 Under review

Integration with Buildertrend

Builder Trend is a CRM / Project Management Software. It would be great to Track Communications with client via Phone and/ text to Client
Aaron Workman 13 days ago in RingCentral Integrations 0 New

Additional features For Zendesk Integration

Customer is asking for a similar feature in RC for Zendesk, that's currently available in RC for Salesforce. Being able to dial via browser and not having the RC App pop up to make the call. See Screen Shot from RC for Salesforce. You have 4 optio...
Steve Williamson about 1 year ago in RingCentral Integrations 0 Under review

Sync RC status with Microsoft Office (Teams/Outlook)

We use our Teams status when we are in calls and meetings. We set it to let our team know we are away from our desk on lunch or breaks. Using RC, when a team member wants to transfer a call, it is not practical for them to check Teams first every ...
Lauren Fisher over 2 years ago in RingCentral Integrations 6 Future consideration