Skip to Main Content

RingCentral Integrations

Showing 369

Exclude Guests from MS Teams Company Contact Sync

Guest accounts (B2B Collabaration Users) in Microsoft Entra ID (previously Azure AD) should not sync along with regular contacts (Members) when using the MS Teams embedded dialer app. At a minimum, there should be an option to include or exclude M...
Jason Miner 3 days ago in RingCentral Integrations 0 New

Ask First Option on RC for Google

Essentially, we are using the web version of RingCentral as we use Linux (Ubuntu Mate) and it all works fine, except for the extension. If it has to use the google extension, then it is missing functionality that the web app has (in this case - we...
RYAN RAMAT 3 days ago in RingCentral Integrations 0 New

Improve customer's call back response notification for RingCentral For MS Team

We are using the RC integration into teams. If someone calls and we press reply and choose "I will call you back in 10 minutes", it says that phrase to the customer. The customer then has 5 options, for example, press 2 to leave a voicemail, 3 to...
Mark Joaquin Marcelo 7 days ago in RingCentral Integrations 1 New

Log recorded calls in Hubspot.

Currently, all recorded calls can only be found under RingCentral's side. It is better if it can also be found on Hubspot's interface.
Aya Vince Cruz 14 days ago in RingCentral Integrations 0 New

Using MS Teams Embedded Dialer - option to exclude Guests when it pulls contacts from Azure AD

Using MS Teams Embedded Dialer - option to exclude Guests when it pulls contacts from Azure AD
Allison RingCentral 3 days ago in RingCentral Integrations 0 New

Integrate Ring Central to be used with Repair Desk

Integrate Ring Central with our point of sale, Repair Desk, so that when we are logged into Repair Desk and a customer call comes through, the customers info will come up and what repair they currently have in our store.
Melanie Culver 3 days ago in RingCentral Integrations 0 New

worldtask/buildbook and freshbooks or quickbook

The app is very good for team and customer communication and it would have been great to also have the RingCentral app available. also I do use freshbooks and buildbook as CRM and none are available.
Mila Canales 3 days ago in RingCentral Integrations 0 New

Poly CCX 700

Please create a firmware/profile version for the Poly CCX 700 for RingCentral MVP. Just like the "MS Teams" or "Zoom" profiles you can select from, there should be a "RingCentral MVP". So that you can utilize all the features of the CCX 700. Join ...
Benny Richie 3 days ago in RingCentral Integrations 0 New

increase recording storage time frame

Due to many new requirements by organizations like CMS calls recording are required to be kept for 10 years. With cloud based technology the storage can be unlimited. Even for an additional fee.
Michael Capricciuolo 3 days ago in RingCentral Integrations 0 New

Sync presence status of RingCentral back to the Outlook / Exchange / O365

Using the Plug-In ' Ringcentral for Outlook' you can create and send a meeting invite to one or more contacts in your Outlook. You can start a phone call to an Outlook contact directly from the Plug-In too. If you are creating a conference invite ...
Peter Wenger 4 months ago in RingCentral Integrations 0 Under review