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RingCentral Integrations

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Allow multiple users to respond to the main number texts

when a client texted in on the main number , allow multiple users to see and respond to there message. grasshopper has this because there is only 1 number to work through
Aaron Workman 2 months ago in RingCentral Integrations 2 Under review

Shared SMS were multiple users can receive and send SMS on specific number.

We work with different independent contractors that we message with all the time, but we need that the whole team have access to each other sms with every contractor. What I mean is to have a shared messaging system with the team members. Thanks!
Ana Velazco 5 months ago in RingCentral Integrations 3 Under review

Additional features For Zendesk Integration

Customer is asking for a similar feature in RC for Zendesk, that's currently available in RC for Salesforce. Being able to dial via browser and not having the RC App pop up to make the call. See Screen Shot from RC for Salesforce. You have 4 optio...
Steve Williamson 9 months ago in RingCentral Integrations 0 Under review

Jabra evolve2 75 headset integration

Hello, we purchased 3 new Jabra evolve2 75 headset for some of our team members and I want to know if you have a better integration than the generic offered, although my sound is at maximum the sound via the RC app is low, incoming and outgoing, t...
Mike Gingras 19 days ago in RingCentral Integrations 0 Under review

RingCentral Video Adoption Deterrent

Our company has been using RingCentral Meetings for quite some time now, and this was a smooth rollout using the Ring Central Meetings for Outlook plugin. People in our company when in Outlook are on the mail page 90% of the time and having the op...
Justin Hempel over 1 year ago in RingCentral Integrations / RingCentral Video 2 Under review

Text to Multiple People Using Zapier

Now that you've added MMS capability to Zapier, also add the ability to text to more than one person. I often have the need to text two people at once; for instance an individual and their manager.
Kelly Enser 26 days ago in RingCentral Integrations 0 Under review

More control over apps for team chats

We use various integrations with some of our chats that provide us updates from monitoring and status providers for our systems like Statuspage, OpsGenie, Pingdom, Jira, etc. The problem is that when the people who make the apps leave the company ...
Scott Sawczynec 9 months ago in RingCentral Integrations 0 Under review

Warm Transfer in Chrome Extension

Most employees use chrome extension so they have click to dial and need to be able to do a warm transfer
Guest over 1 year ago in RingCentral Integrations 2 Under review

organize messages, tasks and alerts on same

We are looking for a little better way to organize tasks, messages etc. What we are trying to do: Organize tasks and messages into some folder or thread that makes it easier to know if someone viewed and if someone acted on a task or message. Have...
Saal -Houma 28 days ago in RingCentral Integrations 0 Under review

Sync Zoho Contacts into RingCentral App

Our company synced our RingCentral account to our Zoho CRM, but the CRM contacts are not shared/synced back to RingCentral's contact database in either the RC desktop or mobile apps. Please add a feature to sync the contacts between the two systems.
T'Lane Spanos 6 months ago in RingCentral Integrations 2 Under review