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RingCentral Integrations

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Sync Teams Status with RC Status

As a company we rely on our Microsoft Teams status (NOT RC) to let staff know our availability and more importantly to route external calls to relevant call queues\voicemails, etc. when unavailable or on a call. We use RC Teams embedded dialer app...
Matt Fletcher 17 days ago in RingCentral Integrations 1 New

Silent Install of RingCentral app. via Intunes

Intunes is limited to mobile only, and silent install via intunes is not available. It would be great if silent installation via intunes will be available as it is more easy to execute to the other devices.
Joms Knight 23 days ago in RingCentral Integrations 0 New

Connection and synchronization of a company telephone book

Preferable LDAP connection to external LDAP's as well as the system to provide a internal speed dial list which a connection can be established from external devices via the generic SIP user interface e.g. legacy desk phones etc
Peter Wenger about 1 month ago in RingCentral Integrations 0 New

Only Offer Teams Plugin Download After Unable to Detect Plugin

Users who click the "Open plugin" button are redirected to a website ( where the most predominant button is the "download" button. The website should instead try...
Kevin Micol 18 days ago in RingCentral Integrations 0 New

Sync presence status of RingCentral back to the Outlook / Exchange / O365

Using the Plug-In ' Ringcentral for Outlook' you can create and send a meeting invite to one or more contacts in your Outlook. You can start a phone call to an Outlook contact directly from the Plug-In too. If you are creating a conference invite ...
Peter Wenger 7 months ago in RingCentral Integrations 0 Under review

Integration with Unanet CRM

One of our largest customers uses Unanet CRM. We are working to migrate this customer from their Mitel Connect PBX to Ring Central, and this integration would provide us the additional leverage needed to make this migration happen!
Dustin Spurlin 9 days ago in RingCentral Integrations 0 New

Use click to dial in excel

Use click to dial in excel Integrate RingCentral in Microsoft Excel Click the number in excel and it will dial using RingCentral app Our customer uses Excel a lot and they need to call contacts coming from the Excel spreadsheet frequently. Please ...
Main main Jordan Bamba 17 days ago in RingCentral Integrations 0 New

Allow multiple users to respond to the main number texts

when a client texted in on the main number , allow multiple users to see and respond to there message. grasshopper has this because there is only 1 number to work through
Aaron Workman over 1 year ago in RingCentral Integrations 5 Planned

Sync RC status with Microsoft Office (Teams/Outlook)

As a company we rely on our Microsoft Teams status (NOT RC) to let our team know we are: away from our desk on lunch or breaks in a meeting on a phone call We use RC for all calls with our customers and when a team member wants to transfer a call,...
Lauren Fisher over 3 years ago in RingCentral Integrations 18 Future consideration

Exclude Guests from MS Teams Company Contact Sync

Guest accounts (B2B Collabaration Users) in Microsoft Entra ID (previously Azure AD) should not sync along with regular contacts (Members) when using the MS Teams embedded dialer app. At a minimum, there should be an option to include or exclude M...
Jason Miner 3 months ago in RingCentral Integrations 0 New