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RingCentral Integrations

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Netsuite Integration

Just like the Hubspot integration but for Netsuite would be fantastic to have this if possible.
Steven Medina about 23 hours ago in RingCentral Integrations 2 Under review

Since the ringcentral integration for salesforce, we need to contact the internal extensions of our RingCentral platform, which is currently not possible, support is reporting that the two entities are not communicating. In a future development, can you fix this?

Since the ringcentral integration for salesforce, we need to contact the internal extensions of our RingCentral platform, which is currently not possible, support is reporting that the two entities are not communicating. In a future development, c...
Alain PIT 2 days ago in RingCentral Integrations 0 Under review

Shared SMS were multiple users can receive and send SMS on specific number.

We work with different independent contractors that we message with all the time, but we need that the whole team have access to each other sms with every contractor. What I mean is to have a shared messaging system with the team members. Thanks!
Ana Velazco about 2 months ago in RingCentral Integrations 2 Under review

Additional features For Zendesk Integration

Customer is asking for a similar feature in RC for Zendesk, that's currently available in RC for Salesforce. Being able to dial via browser and not having the RC App pop up to make the call. See Screen Shot from RC for Salesforce. You have 4 optio...
Steve Williamson 6 months ago in RingCentral Integrations 0 Under review

MS Teams integration cannot search keywords in SMS & phone directory excludes phone numbers

As of 6/14/22, my entire company has abandoned the MS Teams and RingCentral integration for the Ring Central Desktop App because (1) we cannot search for keywords in SMS messages in the integration and (2) the phone directory only displays active ...
Keoki Nardin 15 days ago in RingCentral Integrations 0 Under review

Warm Transfer for RingCentral Salesforce

As of this time, the only option to transfer a call through RingCentral for Salesforce is with a blind transfer or a cold transfer (as stated on page of 8 of this guide https://netstorage.ringcentral.com/guides/RingCentral_for_Salesforce_RCV_and_W...
Charity Spiers 6 months ago in RingCentral Integrations 1 Under review

Sync Zoho Contacts into RingCentral App

Our company synced our RingCentral account to our Zoho CRM, but the CRM contacts are not shared/synced back to RingCentral's contact database in either the RC desktop or mobile apps. Please add a feature to sync the contacts between the two systems.
T'Lane Spanos 3 months ago in RingCentral Integrations 1 Under review

RingCentral Video Adoption Deterrent

Our company has been using RingCentral Meetings for quite some time now, and this was a smooth rollout using the Ring Central Meetings for Outlook plugin. People in our company when in Outlook are on the mail page 90% of the time and having the op...
Justin Hempel about 1 year ago in RingCentral Integrations / RingCentral Video 2 Under review

More control over apps for team chats

We use various integrations with some of our chats that provide us updates from monitoring and status providers for our systems like Statuspage, OpsGenie, Pingdom, Jira, etc. The problem is that when the people who make the apps leave the company ...
Scott Sawczynec 6 months ago in RingCentral Integrations 0 Under review

Integration with QQ Catalyst

improve client experience with screen pops and increase compliance with call data automatically synced with QQ
Matt Caruso 21 days ago in RingCentral Integrations 0 Under review