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Developer Platform and APIs

Showing 217 of 7557

Super admin able to get an access to all cases created on the account not just the user who created it.

Super admin able to get an access to all cases created on the account not just the user who created it.
johnpaolo lachica about 20 hours ago in Developer Platform and APIs 0 New

Can Ringcentral integrate a process where the system will also be able to send email notification from the IVR when the call is missed even if the customer doesn't connect to an extension?

Apparently the system will only send an email notification once the call is missed from an actual extension, but we want the system to be able to send email notification when missed from the IVR itself. Alot of our customers don't have the patienc...
Police (QA) about 2 months ago in Developer Platform and APIs 0 Under review

A feature that shows which party disconnected the call.

A report or a feature from Analytics or from the Portal that would show which party disconnected the call: was it the caller or the called party. This would help us in monitoring the calls.
Ken Blanco about 2 months ago in Developer Platform and APIs 0 New

Dual Channel Recording in MVP, UK

I am writing to request the implementation of a feature that enhances the call recording capabilities of RingCentral. I recently came across a feature called "The Power of Stereo (vs. Mono) Call Recording" on OrecX.com, and I believe incorporating...
Hiromithu Ishigaki about 1 month ago in Developer Platform and APIs 0 New

Need APIs to expose license usage details for BI reporting

Need APIs to expose Total, In Use and Available license counts as viewed in Service Web Portal under Billing > Licenses & Inventory. Also, the Live Reports license counts need to reflect the true counts from the license status report that c...
Tom Lampert about 1 year ago in Developer Platform and APIs 0 Under review

Write Back Phone Number for Microsoft Entra SCIM Provisioning

I am not sure if this is a limitation of Microsoft's or RingCentral's or if this was just an oversight when the SCIM provisioning integration was built in Entra (formerly Azure AD). However, it would be nice if automatic provisioning could read th...
Kevin Micol 15 days ago in Developer Platform and APIs 0 New

Disable Outlook Contacts From the RingCentral for Microsoft Teams

Option to disable the Outlook Contacts from the RingCentral for Microsoft Teams.
Vanessa P about 1 month ago in Developer Platform and APIs 0 New

Public RingCentral Video API

Vote for this idea to join the waiting list for access to the upcoming RingCentral Video API. This idea pertains to making available to developers and partners a public RingCentral Video API that would contain the following features: Ability to cr...
Byrne Reese almost 3 years ago in Developer Platform and APIs / RingCentral Video 1 Future consideration

add HUD feature to apple iphone app.

currently HUD is unavailable on the iphone app, only androids. Nextiva and other cloud based systems have this feature available for iphone users.
Vanessa Moses 6 months ago in Developer Platform and APIs 0 New

Integration of RingCentral with Calendly and Other Communication Apps

We've recently uncovered a critical void in RingCentral's capabilities—a conspicuous absence of an API designed for the seamless integration with widely-adopted communication applications that serve as the lifeblood of countless businesses. Notabl...
Rajieve Miller 5 months ago in Developer Platform and APIs 4 New