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Developer Platform and APIs

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Public RingCentral Video API

Vote for this idea to join the waiting list for access to the upcoming RingCentral Video API. This idea pertains to making available to developers and partners a public RingCentral Video API that would contain the following features: Ability to cr...
Byrne Reese about 2 years ago in Developer Platform and APIs / RingCentral Video 1 Future consideration

Support batch requests in the Team Messaging REST API

Currently chat posts have to be fetched for each conversation. This takes a lot of time, and becomes even slower when behind a request queue to avoid rate-limiting issues. Please add support for batch requests for GetPosts, as well as any other en...
Caleb Bergman over 2 years ago in Developer Platform and APIs 0 Future consideration

Custom tabs for add-ins

Microsoft Teams supports the capability to install "Custom Tabs" into the Teams UI. Integrations can use this to inject large portions of their product directly into the Teams interface, allowing people to get more work done in a 3rd-party tool wi...
Byrne Reese over 1 year ago in Developer Platform and APIs 1 Future consideration

Support multiple new (file) attachments for CreatePost in Team Messaging REST API

Currently CreatePost only supports existing attachments found in RingCentral. To POST a file, one must POST to '.../glip/files', with a single file. This automatically creates a Post with a single attachment (the file) and nothing else (no text, m...
Caleb Bergman over 2 years ago in Developer Platform and APIs 0 Future consideration

Lightspeed webstore integration to Ring Central

https://www.lightspeedhq.com/thank-you/?id=1e899d05 Looking to see how to add Lightspeed store as a part integrating SMS, Email.
Greg Hoffman 6 months ago in Developer Platform and APIs 1 Future consideration

RC integrate with IVR (Integrated Voice Response) systems for Pharmacy’s?

My current customer is looking to integrate their phone solution with voice response. The need is for questionnaires and prescription refill.
Greg Hoffman 6 months ago in Developer Platform and APIs 1 Future consideration

Expose barging, monitoring, and coaching functionality via API

We have a system that shows some managers what their employees are currently doing. Part of that is showing the current phone state so the manager knows if now is a good time to listen in or help out. But there's no way to give the managers an eas...
Guest over 1 year ago in Developer Platform and APIs 0 Future consideration

Fax transmission results to show the direct number instead of main number only + extension number

Currently, fax transmission results only show the main number and extension number. We would like to be able to see the direct number so that will be able to identify which direct number that fax transmission result is for.
Guest over 2 years ago in Developer Platform and APIs 0 Future consideration

TextMe Feature

an we put a button on our website or email that will allow a customer to text us like the ringme feature works
Mark Simons 3 months ago in Developer Platform and APIs 1 Future consideration

API integration with TigerPaw CRM

We work 90% of our day in TigerPaw. Having a Ring Integration would help us quick switching Apps all Day.
Aaron Betts 3 months ago in Developer Platform and APIs 1 Future consideration