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Developer Platform and APIs

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Get pickup members of a call queue via API

If you attempt to de-queue a call off of a call queue, and the person doing so is not a pickup member of the queue, then the platform will return a 403 error (which is by design). However, this is an error state easily avoided if developers has a ...
Byrne Reese over 1 year ago in Developer Platform and APIs 1 Implemented

Embeddable video in a web and/or mobile app

I am a developer and I would like to embed RingCentral Video capabilities into the mobile app (or web app) produced by my company so that I can create real-time, high-touch customer service and support experiences. For example, I am a service prov...
Byrne Reese almost 3 years ago in Developer Platform and APIs / RingCentral Video 1 Implemented

Enables apps in development to be installable via the Developer sandbox

Problem Statement If you are a developer building an Add-in for RingCentral App, there is no way to discover, and test the installation process for your add-in inside of our "Developer Sandbox" accessed through the following URL: https://app.devte...
Byrne Reese about 2 years ago in Developer Platform and APIs 0 Implemented

API Auth credentials that never expire, e.g. JWT auth credentials

Problem Statements Password-based authentication does not work for apps whose organizations have SSO enabled. Auth credentials expire making it difficult to reestablish a valid connection if they expire. If a user changes their password, their app...
Byrne Reese about 2 years ago in Developer Platform and APIs 0 Implemented