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Developer Platform and APIs

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Need help with integration with SHAPE CRM

Need help integrating RC with my CRM SHAPE
Jeff DaCosta 3 days ago in Developer Platform and APIs 0 New

Account Telephony Sessions Event

For the Event filters: Account Telephony Sessions Event /restapi/v1.0/account/{accountId}/telephony/sessions Enables notifications in case of a change of session information for any extension assigned to the current account. Extension Telephony Se...
Jorge Rodriguez 18 days ago in Developer Platform and APIs 0 Under review

to be able to see logins for employee tracking for disciplinary actions

I need to see if remote workers are actually working and logging in.
Amy Adkins 20 days ago in Developer Platform and APIs 1 Already exists

SEND EMAIL TO RING CENTRAL NUMBER TO RECEIVE AS TEXT

MOST CELLULAR CARRIERS HAVE THIS FEATURE AND CONSIDERING RING CENTRAL IS ACCESSED BY CELL PHONES, THIS WOULD BE NICE FOR TO BE ABLE TO SEND AN EMAI LTO THE RC NUMBER AND HAVE AS TEXT
Paula McGovern 24 days ago in Developer Platform and APIs 0 Under review

Disable emojis in names

emojis break the okta integration for importing phone numbers.
Steven Calvanese (he, him) about 1 month ago in Developer Platform and APIs 1 Under review

Call Log or Data Export should contain all the data.

Current export file will not have document name and # of pages information. If we include that we are able to identify which file got failed and we can refax that immediately without any delay. Also, we have Incoming and outgoing details, we need ...
972-432-6692 Fax about 1 month ago in Developer Platform and APIs 0 Under review

Exporting Team Chats in Desktop App

We are looking for a way to save/export the text thread from our Teams chats as it has historical information that we will need to reference outside of the Ring Central desktop app. I would also appreciate an integration from a Third Party that do...
Jason Lee about 1 month ago in Developer Platform and APIs 0 Under review

Doesn't anybody know how to make advance IVR and transfer the data

I need help I need help knowing how to make a Vance IVR
glen swenson about 1 month ago in Developer Platform and APIs 1 Needs more information

Can you integrate with the Crestron 4-Series Control System?

We just installed this system in our conference room. It only supports Zoom and Teams. We would like it to integrate with RingCentral. This would be a huge benefit to our team as we really like using RingCentral for video conferencing.
Roxanne Terry about 1 month ago in Developer Platform and APIs 1 Future consideration

A webhook for when a change in emergency location has been detected.

In the RingCentral system, when a user's location has been detected to have changed the RingCentral system prompts said user to update their emergency location. What we would like to be able to do is receive a web-hook event when this happens inst...
David Stearns about 2 months ago in Developer Platform and APIs 0 Under review