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Developer Platform and APIs

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MS Teams analytics not available

The Analytics Reports tab is not available on the new MS Teams. The new update does not include the Analytics Tab
Rochelle Gobis about 16 hours ago in Developer Platform and APIs 0 New

Park Location Reminder or Display Park location on phone display

Park location number - display on phone or recall it. Everyone benefits from this idea. Should already be available as standardize feature to place a caller in a park location number have it display as reminder. Problem arise due to rolling/changi...
Eugene Young about 16 hours ago in Developer Platform and APIs 0 New

fixify integration

Business management app from HVAC dealers ... Need to be able to integrate this SaaS provider with my Ring Central options
Patrick Ludwikoski 4 days ago in Developer Platform and APIs 0 New

Viewing Caller Menu Choices in Multi-Level IVR

I am writing to inquire about a feature related to a multi-level IVR (Interactive Voice Response) system. We are interested in having a feature to view the specific menu choices made by callers when they reach a representative. This feature will b...
Laura Ortenzio 16 days ago in Developer Platform and APIs 0 New

Company wide phone book for favorite numbers called

Everyone wants this. Please make it happen. I have been searching for two hours how to do this simple function that our old system was able to do. Why can't Ring Central come up with an address book accessible by all users? This is ridiculous and ...
Tina Wehr 17 days ago in Developer Platform and APIs 0 New

Ability to block SPAM caller phone number via API

The number of Spam calls is growing every day.We need ability to block spammer's phone numbers via API
Ross Lavni 17 days ago in Developer Platform and APIs 0 New

Integrate with CRM Entresoft Connect with Leadconnector

Entresoft is a CRM LeadConnector as well
JOSEPH D MOISE 20 days ago in Developer Platform and APIs 0 New

RingCentral Automator on Call Queue

RingCentral Automator is working perfectly fine if a call comes in to user extension directly. Feature isn't working if call gets routed to a call queue with the even if it routes to the same user.
Theodore Andre 21 days ago in Developer Platform and APIs 0 New

Add specific device to call queues instead of user extensions/lines only

It would be nice for a user with a desk phone and the RingCentral app to separate call queue calls from their mobile phone. (Desk phone rings for direct calls and queues, only mobile phone rings for direct calls)
Joey Selz 22 days ago in Developer Platform and APIs 0 New

Sending unlimited SMS to TMobile users

Some of our users are experiencing problems with sending SMS to T-Mobile Users. We would like to have the ability to send unlimited SMS to Tmobile Users
Theodore Andre 22 days ago in Developer Platform and APIs 0 New