Developer Platform and APIs

The Analytics Reports tab is not available on the new MS Teams. The new update does not include the Analytics Tab

Park location number - display on phone or recall it. Everyone benefits from this idea. Should already be available as standardize feature to place a caller in a park location number have it display as reminder. Problem arise due to rolling/changi...

Business management app from HVAC dealers ... Need to be able to integrate this SaaS provider with my Ring Central options

I am writing to inquire about a feature related to a multi-level IVR (Interactive Voice Response) system. We are interested in having a feature to view the specific menu choices made by callers when they reach a representative. This feature will b...

currently HUD cannot be used on the RC app for Apple users, but other cloud-based systems have this feature available for Apple iPhone users.

currently HUD is unavailable on the iphone app, only androids. Nextiva and other cloud based systems have this feature available for iphone users.

I know there is the supervisor API which allows you to listen in have the system call you, but there should be a way to simply request the audiostream of the current call session.

Need APIs to expose Total, In Use and Available license counts as viewed in Service Web Portal under Billing > Licenses & Inventory. Also, the Live Reports license counts need to reflect the true counts from the license status report that c...

It is rather a pain having to change the voice mail message when out of the office and then have to change it back to the daily message when returning to the office. It would be great to have the option to have 2 message recordings, one for daily ...

I would like to be able to send text messages to more that 10 people at once