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Coming March 1, 2024: A new and improved ideas portal!

The RingCentral Ideas portal will be offline from February 25 until February 29 while we complete our transition. To learn more about this change, read our announcement in the RingCentral Community.

Coming March 1st: A new & improved Ideas Portal! The Ideas Portal will be under construction and offline February 25th - February 29th. Click here to learn more about this change.

Developer Platform and APIs

Showing 5

Get pickup members of a call queue via API

If you attempt to de-queue a call off of a call queue, and the person doing so is not a pickup member of the queue, then the platform will return a 403 error (which is by design). However, this is an error state easily avoided if developers has a ...
Byrne Reese almost 2 years ago in Developer Platform and APIs 1 Implemented

Embeddable video in a web and/or mobile app

I am a developer and I would like to embed RingCentral Video capabilities into the mobile app (or web app) produced by my company so that I can create real-time, high-touch customer service and support experiences. For example, I am a service prov...
Byrne Reese about 3 years ago in Developer Platform and APIs / RingCentral Video 1 Implemented

Enables apps in development to be installable via the Developer sandbox

Problem Statement If you are a developer building an Add-in for RingCentral App, there is no way to discover, and test the installation process for your add-in inside of our "Developer Sandbox" accessed through the following URL: https://app.devte...
Byrne Reese about 2 years ago in Developer Platform and APIs 0 Implemented

Downloadable credentials (JSON) file

Problem Statement Authenticating via the API can sometimes be confusing, especially when it comes to properly setting the client ID, client secret, and other values in your code that govern how credentials are presented to the platform for authent...
Byrne Reese about 2 years ago in Developer Platform and APIs 0 Implemented

API Auth credentials that never expire, e.g. JWT auth credentials

Problem Statements Password-based authentication does not work for apps whose organizations have SSO enabled. Auth credentials expire making it difficult to reestablish a valid connection if they expire. If a user changes their password, their app...
Byrne Reese about 2 years ago in Developer Platform and APIs 0 Implemented