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Developer Platform and APIs

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SEND EMAIL TO RING CENTRAL NUMBER TO RECEIVE AS TEXT

MOST CELLULAR CARRIERS HAVE THIS FEATURE AND CONSIDERING RING CENTRAL IS ACCESSED BY CELL PHONES, THIS WOULD BE NICE FOR TO BE ABLE TO SEND AN EMAI LTO THE RC NUMBER AND HAVE AS TEXT
Paula McGovern 23 days ago in Developer Platform and APIs 0 Under review

Disable emojis in names

emojis break the okta integration for importing phone numbers.
Steven Calvanese (he, him) 30 days ago in Developer Platform and APIs 1 Under review

Account Telephony Sessions Event

For the Event filters: Account Telephony Sessions Event /restapi/v1.0/account/{accountId}/telephony/sessions Enables notifications in case of a change of session information for any extension assigned to the current account. Extension Telephony Se...
Jorge Rodriguez 17 days ago in Developer Platform and APIs 0 Under review

Cross Reference Call ID in Agent State History Reporting API

When trying to perform deep dive analyses on agent efficiency and effectiveness some of the most granular and thus most useful data can be queried from the Agent State History reporting API (https://developer.niceincontact.com/API/ReportingAPI#/Re...
Seymour Liao 6 months ago in Developer Platform and APIs 0 Under review

Get pickup members of a call queue via API

If you attempt to de-queue a call off of a call queue, and the person doing so is not a pickup member of the queue, then the platform will return a 403 error (which is by design). However, this is an error state easily avoided if developers has a ...
Byrne Reese 5 months ago in Developer Platform and APIs 0 Under review

Call Log or Data Export should contain all the data.

Current export file will not have document name and # of pages information. If we include that we are able to identify which file got failed and we can refax that immediately without any delay. Also, we have Incoming and outgoing details, we need ...
972-432-6692 Fax about 1 month ago in Developer Platform and APIs 0 Under review

Exporting Team Chats in Desktop App

We are looking for a way to save/export the text thread from our Teams chats as it has historical information that we will need to reference outside of the Ring Central desktop app. I would also appreciate an integration from a Third Party that do...
Jason Lee about 1 month ago in Developer Platform and APIs 0 Under review

A webhook for when a change in emergency location has been detected.

In the RingCentral system, when a user's location has been detected to have changed the RingCentral system prompts said user to update their emergency location. What we would like to be able to do is receive a web-hook event when this happens inst...
David Stearns about 2 months ago in Developer Platform and APIs 0 Under review

Setting to allow Dial Pad to remain on top of other open screens.

I run multiple screens with multiple applications running. When the Dial Pad is hidden under other screens, it is too clumsy to have to navigate back to the Ring Central app and open it back up.
Alex Conforti 3 months ago in Developer Platform and APIs 1 Under review

Allow setting DID and Ext with SCIM endpoint at creation time

Allow the SCIM source to pass the phoneNumbers of type work for DID and other for extension at create time to select which unassigned extension to use and set the extension number. The phoneNumbers parameter exists and can be set, but does nothing...
Lenard Fudala over 1 year ago in Developer Platform and APIs 1 Under review