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Coming March 1, 2024: A new and improved ideas portal!

The RingCentral Ideas portal will be offline from February 25 until February 29 while we complete our transition. To learn more about this change, read our announcement in the RingCentral Community.

Coming March 1st: A new & improved Ideas Portal! The Ideas Portal will be under construction and offline February 25th - February 29th. Click here to learn more about this change.

RingCentral Admin Portal

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Allow to change Virtual Numbers / Direct numbers in admin portal

We currently can change a number with digital/MVP license in the admin portal but not additional company numbers/direct numbers. It would be helpful to have the option to be able to change your additional local numbers in the online account instea...
Ranier Gallego 6 days ago in RingCentral Admin Portal 0 New

Add the "Custom Field" in the roles and permissions in Admin Portal.

To have an option in the roles and permissions to manage the "Custom Field" in More > Account Settings.
Rose Alto 6 days ago in RingCentral Admin Portal 0 New

Increase the number of callers allowed in queue to 50 callers

Increase the number of callers allowed in queue to 50 callers
Gianelle Vallecillo 7 days ago in RingCentral Admin Portal 0 New

Need to have background for polycom phones

https://pp.s3.ringcentral.com/polycom/backgrounds/rc_320x240.jpg I would love to be able to adjust add company approved backgrounds for our polycom phones.
Jason Fast 7 days ago in RingCentral Admin Portal 0 New

ability to change toll free number within the admin portal

costumer would like to have the option back to changed the toll free number within the admin portal in number inventory
Ranier Gallego 7 days ago in RingCentral Admin Portal 0 New

Customize Key Presses in IVR

Have an option to customize key presses including # and *
Blesilda Millan 8 days ago in RingCentral Admin Portal 0 New

Forwarding to IVR or extennsion after the general company greeting

A custom setting that will forward calls to an IVR or extension after the general company greeting
Blesilda Millan 8 days ago in RingCentral Admin Portal 0 New

Custom rule time schedule time

We are trying to set a time schedule on custom rule for user extension, we would like to set the schedule 9:01 pm to 8:59 am however the time option on the custom rule is 15 minutes interval we would like to be able to set it in minutes interval
James Paul Bermoy 8 days ago in RingCentral Admin Portal 0 New

Play announcement option 3

Customer would like to have play announcement feature that will route the call to any available agent
Ranier Gallego 8 days ago in RingCentral Admin Portal 0 New

Add the ability to include Limited Extensions in Call Queue groups.

currently only User lines can be added a member of a call queue. please add the ability to add Limited Extensions to a call queue.
Eddie Szymczak 8 days ago in RingCentral Admin Portal 0 New