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Add the ability to include Limited Extensions in Call Queue groups.

currently only User lines can be added a member of a call queue. please add the ability to add Limited Extensions to a call queue.
Eddie Szymczak 32 minutes ago in RingCentral Admin Portal 0 New

Create an easy way to convert Limited Extensions to Users.

create a user-friendly method to convert extension types between Users and limited extensions without having to delete and re-create them.
Eddie Szymczak 35 minutes ago in RingCentral Admin Portal 0 New

Report that shows the list of the users who are permitted to send faxes using Email To Fax(E2F)

To have the ability to download a report that shows the permitted users to send faxes using email to fax instead of manually going to each user to verify whether they can or not
ROXANNE GOMEZ about 2 hours ago in RingCentral Admin Portal 0 New

Emergency Response Location per site

It's easier to apply an emergency location to all of the phones at each site so we don't have to go into each user for the outbound calling on their devices.
Vanessa Cadon about 3 hours ago in RingCentral Admin Portal 0 New

To Receive EMail Notification on Changes done on the account and Who Made the Changes

A Notification sent to the Super Admin would be helpful if there will be changes done on the account like call forwarding and IVR flow, including of who made the changes.
RC Tester Account about 19 hours ago in RingCentral Admin Portal 0 New

Ability to add outdoor intercom devices for intercom feature

Need the ability to add outdoor intercom devices, like CyberData 011186 SIP Outdoor Intercom device, to an extension to use the intercom feature instead of paging.
Haru Smith about 21 hours ago in RingCentral Admin Portal 0 New

Want a User role that can Disable Domestic calls but can still dial 911

The customer needs to add common area desktop phones that can make internal calls, but not Domestic outgoing calls, but they need to make 911 calls. Need to be able to create a User Role to do this.
Rick Miller about 21 hours ago in RingCentral Admin Portal 0 New

Capture caller IVR response

We wanted to create an extension which will play a recording that will discuss the terms and agreement with the caller and capture the responses of the caller on the agreement
James Paul Bermoy about 22 hours ago in RingCentral Admin Portal 0 New

Multiple User Graph

We would like to see a graph that is broken down into each user's activity represented by an individual line on the same graph in the performance analytics page.
Jamie Vassar 1 day ago in RingCentral Admin Portal 0 New

Option to update call queue settings for selecting managers option

When creating a call queue, there is an option where a user can select either ' Select Managers From User List' or 'Use Manager's email'. Once this is created, there no option to update this any longer. Please provide an option to update this inst...
Rowell Bunag 1 day ago in RingCentral Admin Portal 0 New