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RingCentral Admin Portal

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Emergency Response Location per site

It's easier to apply an emergency location to all of the phones at each site so we don't have to go into each user for the outbound calling on their devices.
Vanessa Cadon 2 days ago in RingCentral Admin Portal 0 New

Want a User role that can Disable Domestic calls but can still dial 911

The customer needs to add common area desktop phones that can make internal calls, but not Domestic outgoing calls, but they need to make 911 calls. Need to be able to create a User Role to do this.
Rick Miller 3 days ago in RingCentral Admin Portal 0 New

Add the ability to include Limited Extensions in Call Queue groups.

currently only User lines can be added a member of a call queue. please add the ability to add Limited Extensions to a call queue.
Eddie Szymczak 1 day ago in RingCentral Admin Portal 0 New

Create an easy way to convert Limited Extensions to Users.

create a user-friendly method to convert extension types between Users and limited extensions without having to delete and re-create them.
Eddie Szymczak 1 day ago in RingCentral Admin Portal 0 New

Report that shows the list of the users who are permitted to send faxes using Email To Fax(E2F)

To have the ability to download a report that shows the permitted users to send faxes using email to fax instead of manually going to each user to verify whether they can or not
ROXANNE GOMEZ 1 day ago in RingCentral Admin Portal 0 New

No Audit Log entry for Template modifications

This seems very dangerous to me, not having an audit trail. A bad actor can, at will, make any changes to any template, then an innocent person using that template can cripple an organization and not know it. The likelihood is low I admit but it's...
Donald Prescott 10 days ago in RingCentral Admin Portal 0 New

Add the "Custom Field" in the roles and permissions in Admin Portal.

To have an option in the roles and permissions to manage the "Custom Field" in More > Account Settings.
Rose Alto 23 minutes ago in RingCentral Admin Portal 0 New

Increase the number of callers allowed in queue to 50 callers

Increase the number of callers allowed in queue to 50 callers
Gianelle Vallecillo about 16 hours ago in RingCentral Admin Portal 0 New

Need to have background for polycom phones

https://pp.s3.ringcentral.com/polycom/backgrounds/rc_320x240.jpg I would love to be able to adjust add company approved backgrounds for our polycom phones.
Jason Fast about 17 hours ago in RingCentral Admin Portal 0 New

ability to change toll free number within the admin portal

costumer would like to have the option back to changed the toll free number within the admin portal in number inventory
Ranier Gallego about 19 hours ago in RingCentral Admin Portal 0 New