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RingCentral Admin Portal

Showing 1657 of 7558

Want a User role that can Disable Domestic calls but can still dial 911

The customer needs to add common area desktop phones that can make internal calls, but not Domestic outgoing calls, but they need to make 911 calls. Need to be able to create a User Role to do this.
Rick Miller 2 days ago in RingCentral Admin Portal 0 New

Emergency Response Location per site

It's easier to apply an emergency location to all of the phones at each site so we don't have to go into each user for the outbound calling on their devices.
Vanessa Cadon about 24 hours ago in RingCentral Admin Portal 0 New

Create an easy way to convert Limited Extensions to Users.

create a user-friendly method to convert extension types between Users and limited extensions without having to delete and re-create them.
Eddie Szymczak about 21 hours ago in RingCentral Admin Portal 0 New

Report that shows the list of the users who are permitted to send faxes using Email To Fax(E2F)

To have the ability to download a report that shows the permitted users to send faxes using email to fax instead of manually going to each user to verify whether they can or not
ROXANNE GOMEZ about 23 hours ago in RingCentral Admin Portal 0 New

No Audit Log entry for Template modifications

This seems very dangerous to me, not having an audit trail. A bad actor can, at will, make any changes to any template, then an innocent person using that template can cripple an organization and not know it. The likelihood is low I admit but it's...
Donald Prescott 9 days ago in RingCentral Admin Portal 0 New

Send Order Confirmation with Shipping info and serial numbers via email

Currently, the only way to gather shipping tracking information and serial numbers for shipped devices is to do a manual look in the service portal. I would like to receive an email once the order status is changed to "shipped" that provides: Trac...
Braxton Adams 10 days ago in RingCentral Admin Portal 0 New

Customize Key Presses in IVR

Have an option to customize key presses including # and *
Blesilda Millan about 7 hours ago in RingCentral Admin Portal 0 New

Forwarding to IVR or extennsion after the general company greeting

A custom setting that will forward calls to an IVR or extension after the general company greeting
Blesilda Millan about 9 hours ago in RingCentral Admin Portal 0 New

Custom rule time schedule time

We are trying to set a time schedule on custom rule for user extension, we would like to set the schedule 9:01 pm to 8:59 am however the time option on the custom rule is 15 minutes interval we would like to be able to set it in minutes interval
James Paul Bermoy about 9 hours ago in RingCentral Admin Portal 0 New

Play announcement option 3

Customer would like to have play announcement feature that will route the call to any available agent
Ranier Gallego about 21 hours ago in RingCentral Admin Portal 0 New