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My votes: RingCentral Admin Portal

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Dial By Name Directory - Zero Dialing

In the past, when a caller would reach an IVR and choose the option for the Dial By Name Directory, they were able to press 0 to return to the IVR menu and choose a different option. However, with the new next-generation call handling, when a call...
Michael Scott about 5 hours ago in RingCentral Admin Portal 0 New

Backup and Restore Point for Admin Portal setup data.

We recently had an unsuccessful hacking attempt on our account. Upon discussing this with support they disclosed that RingCentral does not backup any of our setup information. This means if there was a breech, we would lose days work setting up ou...
David Smucker 7 days ago in RingCentral Admin Portal 1 Future consideration

Provide a method of determining available UC extension numbers

Provide a method of determining available UC extension numbers The UC system can do an immediate check for a duplicate email address. while determining an available extension number is akin to searching for a needle in a haystack. Business Case: W...
Dennis Stratman 6 days ago in RingCentral Admin Portal 0 New

fax confirmation page - fax transmission log

Hello RingCentral. Whoever is in charge of faxes needs to be fired for being a complete idiot. I need proof that a fax was sent. Is there a fax confirmation page/fax transmission log with RingCentral? NO! Why? Is it because the fax division are sm...
Joseph Tully 1 day ago in RingCentral Admin Portal 0 New

increase fax attachment limit

increase fax attachment limit to 50 to 100Mb
Ranier Gallego 3 days ago in RingCentral Admin Portal 1 New

customize the dial pad for call parking

Customer wants to customized the dial pad to easy to click the park tab and no need to click the 3 dots.
Marielle Nacis 7 days ago in RingCentral Admin Portal 0 New

IVR Menu option If caller enters no action after the prompt played 3 times

Customer looking if for a feature for the that "If caller enters no action after the prompt played 3 times" to be changes instead of playing the prompt 3 times is to 1 and 2 or better set it for 30 second then Disconnect the call or Connect ...
RC Tester Account 5 days ago in RingCentral Admin Portal 1 New

Read-only access

I would like to request a new feature for read-only access to all settings and configurations.
Travis Cook 14 days ago in RingCentral Admin Portal 0 New

Ability to set time allotted between key presses to enter extension and/or name

Users are timed out too fast when prompted at a dial by name/number directory to enter in their information. Would like the ability to set the amount of seconds before the system repeats the menu selections
Lori DeSocio 21 days ago in RingCentral Admin Portal 0 New

Enable Call Recording by default when adding new users when Automatic Call Recording is active on the account

It would be great if by default Call Recording is enabled for newly created extensions when Automatic Call Recording is active on the account. At the moment we will need to manually add the newly created extension under Phone System> Auto-Recep...
Mark Joaquin Marcelo 13 days ago in RingCentral Admin Portal 0 New