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RingCentral Admin Portal

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Separate Onboarding Track for Small Business - One Owner User

One can appreciate the robust nature of your platform that appears to be scalable. But is it? When was the last time you checked your training/university platform for onboarding the sole-proprietorship use case? Please review your platform for use...
Guest 11 months ago in RingCentral Admin Portal 1 Under review

need to have more than 10 call forwarding to third party number

info@carolinareach.com need to have more than 10 call forwarding to third party number for after hours
Guest 11 months ago in RingCentral Admin Portal 1 Already exists

Queue Management Reports - Improved Analytics

RingCentral office should make it clear on the Admin portal what it can and cannot do for subscriptions and recurring reports for Queue Management. It seems like a very simple function that should have been included as part of the reporting analyt...
Guest 11 months ago in RingCentral Admin Portal 0 Under review

Audit Trail should include changes made to meetings account settings

We would like to see who is making changes on account wide settings within Meetings currently it simply shows who visited the settings
Sharon Basinger 11 months ago in RingCentral Admin Portal 0 Under review

Ability to hard-code / specify the name for the welcome email instead of using the Admin User's name in Service Web

At present users are receiving emails from an admin's name they do not recognise and it does not look professional (almost spam). Please allow us to hardcode the name within the email so it looks more familiar. E.g. Hi xxx Your IT Team are invitin...
Ty Stephens 11 months ago in RingCentral Admin Portal 0 Under review

Requesting feature to add more that 3 members to a ring group and to ring at the same time

Requesting feature to add more that 3 members to a ring group and to ring at the same time
Guest 11 months ago in RingCentral Admin Portal 1 Already exists

limited extension with ATA/OBi that has a dl with an analog paging device. need an option not to get external calls

limited extension with ATA/OBi that has a dl with an analog paging device. need an option not to get external calls - steve.main@bissell.com
Ryan Resultay 11 months ago in RingCentral Admin Portal 0 Under review

Add the ability to Modify the messages Ring Central sends for Voicemails

We would like to be able to modify the text that is inside the email that Ring Central sends when a voicemail is received by a user or queue in our system. We have systems in place to add these emails to our CRM, but with all of the extraneous tex...
Guest 11 months ago in RingCentral Admin Portal 0 Under review

During "All Page", exclude the originating phone from getting the ring back.

Anyone making an "All Page" knows what a irritating the ring back is when you are making a page.
Guest 11 months ago in RingCentral Admin Portal 0 Under review

option to know if the call came from call queue or direct number

please add a settings where the user would know if the call came from call queue or direct number via IVR For example, if the caller press 1, 2 or 3
John Ramirez 11 months ago in RingCentral Admin Portal 0 Under review