RingCentral Admin Portal

Please consider increasing the sms allocation. Unlimited sms has been downgraded to a very limited allocation which is not enough and we have to pay extra if we go over when we sign up for unlimited and other carriers still has unlimited sms feature.

It will help those that are uploading thousands of personal contacts with web pages that has special characters

custom rules only allow 15 minutes intervals for 2 different rules that send calls to different receivers. our customer needs to allow overlap of 2 different rules like e.g 12am to 9am monday to tuesday 9am to 4pm

As a RingCentral partner, it would be useful to have a location to view all our customers and any support cases that are open, so we can step in and assist the customer as needed. Currently, we have to log in to each customer individually, in orde...

This would be useful to review the current user phones in the company to ensure they are set to correct location and more importantly emergency location, adding this idea after ours were wrong and got routed to wrong 911 location.

It would be good if we could track login, logout, lunchtime and brakes of the users. mainly for timeclock purposes

Currently, there is only 5 people maximum that can get a notification via text when a missed call, voicemail, or fax comes through. I want all of my users to be text notified when there is a left voicemail or missed call to ensure maximum visibili...

I would really appreciate it if you can add the ability to send VMs on RC like whatsapp allows to send VMs. Typing so much all day gets tiring and causes communication sentiment confusion at times too so sending VMs still avoiding getting on a mee...

Hey, at the moment if you want to add a person to a CQ you have to go manually into the CQ and add the user.I would suggest to do it the otherway around.go into the user-profile and add the user to all selected CQ's it saves a lot of time when you...

put none RingCentral contacts to their deskphone's presence keys