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RingCentral Admin Portal

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block outgoing call for a specific number

I request you to add block outgoing call for a specific number features on admin portal
Guest over 1 year ago in RingCentral Admin Portal 0 Under review

Ability to hide entries in the directory

Senior execs do not always want there numbers known to a wider audience
Gary Burton over 1 year ago in RingCentral Admin Portal 2 Under review

Allow forwarding of reserved non-emergency numbers (I.e. 311) to local authority

It would be useful if we were allowed to forward non-emergency informational numbers, like 211 and 311, to their respective 10 digit alternates for our area. Currently these are reserved extensions in the same way 911 is, we get the error as detai...
I Moylan over 1 year ago in RingCentral Admin Portal 2 Under review

Ability to remove the deleted users from the performance report

We want to have an option in the performance report to permanently remove a deleted user/group extension from the list, currently there is no option to do it and it's a bit annoying to do an extra step just to exclude this deleted user/group from ...
Guest over 1 year ago in RingCentral Admin Portal 0 Under review

toggle switch for queue hours

We currently use a bypass rule for when we are closed for a holiday so that we can have a "closed for the holiday" message. In addition to adding the dates/times in the bypass rule for the holiday I also have to go into each queue we have (6 of th...
Danielle Howes over 1 year ago in RingCentral Admin Portal 1 Under review

Allow admins to change user profile information (including pictures)

Tough to get users to take the time to upload and change their profile pictures. It would be great for admins to be able to use existing employee pictures (I.E. from Id badges/access cards) and update them globally. Even BETTER it would be great t...
Guest over 1 year ago in RingCentral Admin Portal 4 Under review

Ability to enable/disable specific services (SMS/MMS/fax) on a specific number in the Admin Panel

Rather than having to contact Ringcentral support to disable SMS on a specific number, it would be handy to be able to check or uncheck a box in the admin interface allowing that service (or other services, like fax).
Guest over 1 year ago in RingCentral Admin Portal 1 Under review

Need to block internet calls like skype

Please add a feature in ringcentral app to block skype callers as spammers are using it to call and its effecting our business. firstflytravel
Guest over 1 year ago in RingCentral Admin Portal 1 Under review

Add abilty to search and add vanity US toll-free numbers on UK multi-site system

This is currently available on the US based systems.
James Ronald over 1 year ago in RingCentral Admin Portal 0 Under review

Scheduling for Call Queue Members

We'd like to schedule users to be added/removed from a Call Queue at specific times. For example, I'd like to schedule "John" to be added to a specific call queue at 9:30am tomorrow, and then removed from that queue at 1pm. Taking it one step furt...
Fady Kardoush over 1 year ago in RingCentral Admin Portal 1 Will not implement