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RingCentral Admin Portal

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Export List of Phone Devices

I would like to be able to export my entire Phones & Devices inventory to CSV without contacting Support first. They can always generate it for me pretty easily, but it feels like this should be a feature included by default. I imagine it as a...
Nathanael B (RS) about 2 months ago in RingCentral Admin Portal 0 New

Call Queue Manager Access to Call Logs Exclusive to Call Queue Members

Why is it useful? - This is to segregate call recordings for call queues. The call queue manager should only have access to the call recordings of the call queue members and should not have explicit access to other user's or company call recordi...
Jorge Mico 28 days ago in RingCentral Admin Portal 0 New

Timeout feature in IVR Menu

We need the ability to route calls before the prompts plays three times in the IVR Menu.
Medicus IT 28 days ago in RingCentral Admin Portal 0 New

Interactive voicemail

Is there a way we can have an interactive voicemail caller to get prompts for different bits of information that would be saved into a voicemail file.
Claire Tester 28 days ago in RingCentral Admin Portal 0 New

UC Command Line Interface

Adding a CLI to RingCentral UC would allow an unprecedented level of automation when making changes over a large area of infrastructure. The application of urgent routing changes across an Enterprise, scriptable input to make updates en masse and ...
Jake Anhalt 28 days ago in RingCentral Admin Portal 0 New

Being able to export all blocked numbers in our account

Our Security team and HR division asks this from time to time and to have the ability to export all the Blocked Number for all of our stores (over 1000) would be a helpful tool.
Don Dillon 28 days ago in RingCentral Admin Portal 0 New

An admin view for user last login dates and activity.

I'd to be able to view user login activity, with this for auditing user login activity. This view should contain a column for the username and last login date. The view itself can be customizable with more features.
System Operations about 2 months ago in RingCentral Admin Portal 0 New

doorloop

please do a partnership with doorloop to integrate and tack call within the system for tenants, customers etc. auto detect and connecting logs to the customer profile
Trevan Humphrey 29 days ago in RingCentral Admin Portal 0 New

Play Button for Text-to-speech on Record User Name

RingCentral has the feature wherein users can listen to how the system reads the Record User Name under Users > User Details > General. This let users listen to how it sounds rather than having to call and wait for the voicemail to kick in t...
Jorge Mico 29 days ago in RingCentral Admin Portal 0 New

Ability to Choose to whom or which email the monthly billing statement will be sent.

It would be better to have the ability to add or choose to which email the monthly billing statement will be sent since not all the time the super admin is the one managing the accounting and billing.
RingCentral Tester 2 months ago in RingCentral Admin Portal 0 New