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RingCentral Admin Portal

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Company Wide Call/SMS/Fax blocking

Please create a feature in the admin portal to block specific numbers from calling all company and user phone numbers, along with SMS/Fax. Currently having to do so user by user is extremely time consuming and put our company at risk when scammers...
Guest about 2 years ago in RingCentral Admin Portal 7 Already exists

Case - Automate Alerts Notifying RC Tech Support When Attachments Are Added

It is really annoying when I have to go in and add a comment "Adding Attachments" when I attach screenshots, logs, and other information. This is a great opportunity for an automated notification once an attachment is added so customers don't need...
Elizabeth Witte 3 months ago in RingCentral Admin Portal 3 Already exists

Provide a configuration of two lines option for Polycom Phones.

Currently Polycom phones that are not setup for Presence monitoring propagate the user's extension on all lines. This eliminates the speed dial capability using favorites keys. Since RingCentral only uses two lines, change the Polycom config for t...
Guest over 1 year ago in RingCentral Admin Portal 1 Already exists

Data retention for sent fax items for more than 30 days.

Data retention for sent fax items for more than 30 days.
Guest over 1 year ago in RingCentral Admin Portal 1 Already exists

Deactivate fax

Have an option to deactivate fax for users account
John Lachica about 1 year ago in RingCentral Admin Portal 4 Already exists

Make un-assigning a number less cumbersome

I've had several scenarios where I needed to un-assign a particular number from a user and return it to our pool of available numbers. Currently, in order to complete that process, I have to: Create a temporary extension. > move the number to t...
Guest over 2 years ago in RingCentral Admin Portal 0 Already exists

I need to change my default to UK calendar settings eg in UK today is 6/8/21 not 8/6/21

It is confusing having American settings.
Guest over 1 year ago in RingCentral Admin Portal 1 Already exists

recovery folder for deleted SMS

can we add a recovery folder or deleted folder for SMS via RC app or online account
John Ramirez almost 2 years ago in RingCentral Admin Portal 1 Already exists

SMS - Pasting Multiple Numbers In the SMS To Field

I can not believe in this day and age that you want us to enter each individual phone number to send a text. I am an insurance agent and I pull a list of cancels that have about 75 numbers and want to send a text message out weekly as a group and ...
Atlantic Agency almost 2 years ago in RingCentral Admin Portal 1 Already exists

Service Status Alerts Subscription

Will be great if we can have the option to receive the issues reported in the Ring Central status portal in an email notification. This morning and issue was reported in the staus portal and I couldn't find the option to receive those notifications.
Nestor Guzman Monroy 8 months ago in RingCentral Admin Portal 1 Already exists