Skip to Main Content

Coming March 1, 2024: A new and improved ideas portal!

The RingCentral Ideas portal will be offline from February 25 until February 29 while we complete our transition. To learn more about this change, read our announcement in the RingCentral Community.

Coming March 1st: A new & improved Ideas Portal! The Ideas Portal will be under construction and offline February 25th - February 29th. Click here to learn more about this change.

RingCentral Admin Portal

Showing 1662 of 7575

No Audit Log entry for Template modifications

This seems very dangerous to me, not having an audit trail. A bad actor can, at will, make any changes to any template, then an innocent person using that template can cripple an organization and not know it. The likelihood is low I admit but it's...
Donald Prescott 15 days ago in RingCentral Admin Portal 0 New

substitute Caller ID for bulk upload

the current design allows uploading 20 numbers for substitute Caller ID for bulk upload, The customer has a situation where they need to do it for 6000 users
Neil Morrison about 2 months ago in RingCentral Admin Portal 0 New

Want a User role that can Disable Domestic calls but can still dial 911

The customer needs to add common area desktop phones that can make internal calls, but not Domestic outgoing calls, but they need to make 911 calls. Need to be able to create a User Role to do this.
Rick Miller 8 days ago in RingCentral Admin Portal 0 New

Send Order Confirmation with Shipping info and serial numbers via email

Currently, the only way to gather shipping tracking information and serial numbers for shipped devices is to do a manual look in the service portal. I would like to receive an email once the order status is changed to "shipped" that provides: Trac...
Braxton Adams 16 days ago in RingCentral Admin Portal 0 New

Partner Account Management

Add Partner of Record login access to any account a Partner has sold/installed with admin access per authorized user. This would allow using our own log in credentials to access client accounts and provide an audit trail of who was the users makin...
Brett Spring about 1 month ago in RingCentral Admin Portal 0 New

Emergency Response Location per site

It's easier to apply an emergency location to all of the phones at each site so we don't have to go into each user for the outbound calling on their devices.
Vanessa Cadon 7 days ago in RingCentral Admin Portal 0 New

Add the "Custom Field" in the roles and permissions in Admin Portal.

To have an option in the roles and permissions to manage the "Custom Field" in More > Account Settings.
Rose Alto 6 days ago in RingCentral Admin Portal 0 New

Configure Caller ID of Forwarded Calls

would like to be able to configure what caller ID is used when forwarding calls to external numbers: Pass through caller’s CID outpulse queue/user/site CID Main application for option 2 is for on-call rotations. Recipient of call would know it’s a...
Kevin Micol 13 days ago in RingCentral Admin Portal 0 New

Set user credentials after invite has been sent

The ability to set user credentials after an invite email has been sent is needed. Currently, the only way to set user credentials is to delete and re-create the user. This is not a viable option.
Justin Allard 9 days ago in RingCentral Admin Portal 0 New

Add the ability to include Limited Extensions in Call Queue groups.

currently only User lines can be added a member of a call queue. please add the ability to add Limited Extensions to a call queue.
Eddie Szymczak 7 days ago in RingCentral Admin Portal 0 New