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RingCentral Admin Portal

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Allow remote control using app.ringcentral.com and mobile apps

Allow remote control using app.ringcentral.com and mobile apps Allow remote control if what ever device the user is on e.g mobile app to desktop app, desktop app to browser version
my call queue about 14 hours ago in RingCentral Admin Portal 0 New

Correct 2FA voice message

The 2FA call says to use the "four" digit code, but then gives us 6 numbers. The form requires 6 digits, so it works, but...
David Evans about 17 hours ago in RingCentral Admin Portal 0 New

Ability to Choose to whom or which email the monthly billing statement will be sent.

It would be better to have the ability to add or choose to which email the monthly billing statement will be sent since not all the time the super admin is the one managing the accounting and billing.
RingCentral Tester Account 1 day ago in RingCentral Admin Portal 0 New

Create a web protal for the phones who can't use the app.

This would be useful to benefit those of us who have older phones. Ring Central doesn't support an app for older phones. Also if someone doesn't have room for an app, they use the web portal on their phone the same as desktop.
April LaRue 1 day ago in RingCentral Admin Portal 0 New

add a member to multiple call queue at once

add a member to multiple call queue at once
my call queue 1 day ago in RingCentral Admin Portal 0 New

Ability to See Queue Call Acceptance in Admin Portal

It would be useful to be able to see if a user had accept queue calls toggled on or off. If not able to toggle them on for a user, just the ability to view if they have queue calls enabled.
Daniel Hassell 3 days ago in RingCentral Admin Portal 0 New

Polling in RingCentral Video Plat form

Please bring back Polling in RingCentral Video Plat form
my call queue 3 days ago in RingCentral Admin Portal 0 New

Have a report for call per User in downloading the RAW File

Currently, under performance reports when you download the RAW File for calls using the USER filter, it doesn't include the part for which USER a call belongs to. Kindly include the USERS per call in the file.
Robinson Gimena 3 days ago in RingCentral Admin Portal 0 New

System downtime reports

System downtime reports would be helpful after power outages, server issues, internet issues.
Bud Underwood 3 days ago in RingCentral Admin Portal 0 New

Collecting customer feedback after a call or X amount of calls in the day

RingCentral feature that could be turned on on queues for all members, or extensions, for collecting feedback after the end of a call or option of after every few/X amount of calls. Example, When a caller calls a number/extension/queue group that ...
David Trabanino 4 days ago in RingCentral Admin Portal 0 New