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RingCentral Admin Portal

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Improved fax transmission from traditional fax machine to RingCentral Fax

The customer would like the fax transmission received from a traditional fax machine. They want to have received quality improves.
RC Tester Account 1 day ago in RingCentral Admin Portal 0 New

Allow to Select Voicemail Contact Display to Phone Number or Caller ID

On the RingCentral App and Polycom phones, the voicemail pop-up when a phone number has a caller ID shows as "Voicemail from John Doe." On the app, it says the caller ID name itself. There should be an option to allow the admin to show just the ph...
Jorge Mico 1 day ago in RingCentral Admin Portal 0 New

Improve "Security Notice from RingCentral" Emails

When any user attribute is updated (name, title, department, etc.), the user receives a "Security Notice From RingCentral" email notification. Regardless of the updated attribute, the body of the email states that the Contact Mailing Address is wh...
Justin Herner 2 days ago in RingCentral Admin Portal 0 New

Limited access on the RC app to a specific user

Limited access on the RC app to a specific user
Marielle Nacis 2 days ago in RingCentral Admin Portal 0 New

Block SMS from International Numbers

When an international SMS is received it triggers a purchase of calling credit that is not intended by the account. It is tedious to block international numbers one by one and charges already happened.
Jorge Mico 2 days ago in RingCentral Admin Portal 0 New

Migrate data from one account to another.

Some customers have multiple accounts within RingCentral, and it would be very helpful to have an option to migrate all data from one account to another for seamless transition.
Aya Vince Cruz 3 days ago in RingCentral Admin Portal 0 New

Purchase UK Mobile Numbers

We would like RingCentral to offer mobile numbers similar to what other competitors offer.
RYAN RAMAT 3 days ago in RingCentral Admin Portal 0 New

Texts that come in go to a group chat of extensions

We should be able to make a group of extenstions like say extensions 101 and 102 are in a group and when someone texts the main line extension 101 and 102 are put into a group chat with the client. The client would not know its a group chat but ex...
Johnathan Smith 4 days ago in RingCentral Admin Portal 0 New

ACR - Call not was not recorded

Customer want to get alert notification if a call will not be recorded. As per cx this will help them track calls that are not being record.
RC Tester Account 4 days ago in RingCentral Admin Portal 0 New

Desktop app version report with station ID

It would be nice to add the station id associated with the user that shows on the report so you can determine if the computer is still active with that user. Also it would be good to add a refresh button or put a timeline on when the report will w...
Dave Dickhout 4 days ago in RingCentral Admin Portal 0 New