RingCentral Admin Portal

PLEASE relocate the RECORD USER NAME button FROM User Details TO Voicemail! It makes so much more sense. Maybe both places would be great! Thank you!

download inbound call using analytics on a group number

my at the in the screening, greeting, hold music area to adjust rather than in a 3rd party app. Saves time

Would love the ability to be able to copy pre built reports to be able to manipulate them as we find fit.

Please change the html element #greetingText on the Prompt tab of the IVR Menu on the Admin Portal. It's way too small to write anything out and see the results. I recommend a min-height property of 500px, as well as keeping the height: auto for t...

Please allow users to post a URL for their hold / greeting music. This allows us to program changing songs based on changes in month, day, time etc, using external web hosting capabilities. The burden is on the user to make sure the URL is a valid...

Hello everyone, I am extremely excited out your auto IVR that handles your public calls initially. I would be interested in having that service for our business as it is interactive with clients. Let me know if you plan to roll it out to your Ring...

User is requesting a feature similar to Google Workspace SSO. Once the the user get disabled in Google Workspace, it wont be able to log in using the RingCentral for Teams (SSO). Currently on RingCentral system, user have to log in to the stand al...

SSO for Google Workspace

Currently, when creating an IVR, the system is designed to prompt for a key to be pressed; there is no option to act with no user iteration. For instance, if I want to play a greeting message and immediately after the greeting transfer the call to...