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RingCentral Admin Portal

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Relocate RECORD USER NAME

PLEASE relocate the RECORD USER NAME button FROM User Details TO Voicemail! It makes so much more sense. Maybe both places would be great! Thank you!
A. Super Admin 3 days ago in RingCentral Admin Portal 0 New

Download inbound call using analytics on a group number

download inbound call using analytics on a group number
Jonas San Luis 3 days ago in RingCentral Admin Portal 0 New

Volume Editing Ability at the in the creening, greeting, hold music area to adjust rather than in a 3rd party app

my at the in the screening, greeting, hold music area to adjust rather than in a 3rd party app. Saves time
Phil Gilkes 3 days ago in RingCentral Admin Portal 0 New

Prebuilt Reports- Ability to copy prebuilt reports into a customizable template

Would love the ability to be able to copy pre built reports to be able to manipulate them as we find fit.
Goga Miric 4 days ago in RingCentral Admin Portal 0 New

Change Prompt Box Height in the IVR Menu. It's Too Small!

Please change the html element #greetingText on the Prompt tab of the IVR Menu on the Admin Portal. It's way too small to write anything out and see the results. I recommend a min-height property of 500px, as well as keeping the height: auto for t...
Michael Cyrus 4 days ago in RingCentral Admin Portal 0 New

URL Upload for Hold / Greeting Music

Please allow users to post a URL for their hold / greeting music. This allows us to program changing songs based on changes in month, day, time etc, using external web hosting capabilities. The burden is on the user to make sure the URL is a valid...
Michael Cyrus 4 days ago in RingCentral Admin Portal 0 New

Automated IVR - Call handling

Hello everyone, I am extremely excited out your auto IVR that handles your public calls initially. I would be interested in having that service for our business as it is interactive with clients. Let me know if you plan to roll it out to your Ring...
Carolina Rizzo 4 days ago in RingCentral Admin Portal 0 New

SSO feature similar to Google Workspace

User is requesting a feature similar to Google Workspace SSO. Once the the user get disabled in Google Workspace, it wont be able to log in using the RingCentral for Teams (SSO). Currently on RingCentral system, user have to log in to the stand al...
Maribel Lopez 4 days ago in RingCentral Admin Portal 0 New

Test Idea / SSO for Google Workspace

SSO for Google Workspace
Maribel Lopez 4 days ago in RingCentral Admin Portal 0 New

IVR without the need for user input

Currently, when creating an IVR, the system is designed to prompt for a key to be pressed; there is no option to act with no user iteration. For instance, if I want to play a greeting message and immediately after the greeting transfer the call to...
Patricio Barreiro 5 days ago in RingCentral Admin Portal 0 New