RingCentral Admin Portal

The "Launch an external app or website for incoming calls" can be configured by individual user. I want a feature wherein the super admin or admin of the account has the capability to configure it for all of the users

When adding a user in RingCentral MVP, finding an available extension can be time-consuming. It would save time if the "Ext." field displayed unused extensions when you click on it. Currently, you either type in an extension and hit "Next" to see ...

Reports: Filter Call Logs and SMS Logs via Country/Location This can help international running companies that requires to filter calls from and to certain countries and locations for more efficient reporting.

I want to limit the users access on the application to call recordings with the exception of 1 or 2 numbers. Please make this changes ASAP because this is a deal breaker for me to keep using Ringcentral. thanks

needs a feature in online account will have a feature to show users that are on DND.

Currently, you are able to click on an IVR and see what CQ's or other IVR's are attached to it and drill down from there. Currently if I locate a CQ and want to see (in reverse) other CQ or IVR's attached to it. This way we can easily click an IVR...

Currently, if attempting to migrate a RingCentral Office account from Single-Level to Multi-Level IVR admins receive a warning that much of their call routing and overall system configuration will be removed and must be reconfigured. It would be v...

We would like to have the ability to route incoming text messages outside of business hours. During business hours, text messages are routed correctly. I would like to define a different routing for text messages outside of business hours.

In order for the company to categorize both incoming and outgoing calls for better reporting

Add us 1year of storage in Google Drive. It is my google drive, I have storage. Just let our files and recordings store for as long as we need them.