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RingCentral Admin Portal

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Add a phone when creating a new user

Please add the ability to add or purchase a phone when creating a new user. This would be fare more efficient
Joseph Williams about 2 months ago in RingCentral Admin Portal 1 Already exists

Service Status Alerts Subscription

Will be great if we can have the option to receive the issues reported in the Ring Central status portal in an email notification. This morning and issue was reported in the staus portal and I couldn't find the option to receive those notifications.
Nestor Guzman Monroy 4 months ago in RingCentral Admin Portal 1 Already exists

Make things easier to find

I have been trying for over 15 minutes to find where I can add an extr extension (one without a device). I give up, I waste so much time trying to find things that should be simple to do and find.
Richard Voss 6 months ago in RingCentral Admin Portal 2 Already exists

Real Time Monitoring for All Calls

It would be extremely helpful to be able to view all voice traffic in real time. When on Mitel I was able to see all steps each call took in real time. This was for all calls that hit the phone system not just contact center calls.
Susan Pieroni 7 months ago in RingCentral Admin Portal 2 Already exists

Deactivate fax

Have an option to deactivate fax for users account
John Lachica 8 months ago in RingCentral Admin Portal 4 Already exists

The capability to move a call queue member from Unavailable to Available.

Sometimes call queue members leave themselves unavailable. We would like the capability to make them available.
James Shaw 9 months ago in RingCentral Admin Portal 1 Already exists

Call queue forwarding

Forward call queue calls if not answered to another call queue.
Anthony Jabal 11 months ago in RingCentral Admin Portal 1 Already exists

Paging System Activate on After Hours call to grab Employees Attention

We have an Employee line that can be called by employees to inform Managers of their absence if they will not be in. This line rings a single phone that often goes unnoticed by our night shift due to loud machinery. We would like to be able to hav...
Zachary Hite 11 months ago in RingCentral Admin Portal 2 Already exists

report where you can see how many calls are coming into a call queue and who is answering the call. And how calls are being answerd by each ext in the call queue

report where you can see how many calls are coming into a call queue and who is answering the call. And how calls are being answerd by each ext in the call queue
Guest 12 months ago in RingCentral Admin Portal 1 Already exists

Record Calls Based on Department

We have different roles set up, for example Sales. We would like the to be able to listen to all sales calls but no other recordings.
Guest about 1 year ago in RingCentral Admin Portal 1 Already exists