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RingCentral Admin Portal

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ActiveDirectory/Azure integration

It would be great to be able to sync email address, phone number and extension with a user's AD properties.
Paul Viellieux 2 months ago in RingCentral Admin Portal 2 Already exists

CALIFORNIA - Disable Call Recording Option on App

In California, it is illegal to record a phone conversation. Can this be an option on the Admin Portal wherein we can disable the button on the RingCentral app?
Jorge Mico 5 months ago in RingCentral Admin Portal 1 Already exists

Add Feedback for Bulk Upload

I recently had to fill out the bulk upload template and upload it. I had to repeat this several times as it did not work, but I was given no information to let me know they failed. Adding a feature where you receive an email letting you know the b...
Zachary Belew 5 months ago in RingCentral Admin Portal 0 Already exists

In reporting, show who in a group answered a call.

Allows managers to see who in their department, is or isn't taking calls.
Kim Griffin 8 months ago in RingCentral Admin Portal 1 Already exists

Case - Automate Alerts Notifying RC Tech Support When Attachments Are Added

It is really annoying when I have to go in and add a comment "Adding Attachments" when I attach screenshots, logs, and other information. This is a great opportunity for an automated notification once an attachment is added so customers don't need...
Elizabeth Witte about 1 year ago in RingCentral Admin Portal 3 Already exists

Remove the intro/greeting and hold music when a caller calls a direct line

Right now, when soemone calls our main line or one of our direct lines, we are required to upload a 'greeting' or 'intro' before the line starts to ring. This is great for our main line, however, we think that there should be an option to remove i...
Alex Ihrke about 1 year ago in RingCentral Admin Portal 1 Already exists

Multiple call by Name Directories for each sites

We need to have a multiple call by Name Directories which can be added to a site rather than having a full company Directory.
Fairoz Shaik about 1 year ago in RingCentral Admin Portal 1 Already exists

Add a phone when creating a new user

Please add the ability to add or purchase a phone when creating a new user. This would be fare more efficient
Joseph Williams over 1 year ago in RingCentral Admin Portal 1 Already exists

Service Status Alerts Subscription

Will be great if we can have the option to receive the issues reported in the Ring Central status portal in an email notification. This morning and issue was reported in the staus portal and I couldn't find the option to receive those notifications.
Nestor Guzman Monroy over 1 year ago in RingCentral Admin Portal 1 Already exists

Make things easier to find

I have been trying for over 15 minutes to find where I can add an extr extension (one without a device). I give up, I waste so much time trying to find things that should be simple to do and find.
Richard Voss over 1 year ago in RingCentral Admin Portal 2 Already exists