RingCentral Admin Portal

Create a button that would allow you to refresh the data without changing the dates

Why is it useful? - To have an organized way of submitting and tracking support cases and to see the volume of the affected users on the account. Who would benefit from it? - RingCentral, IT supports, Super Admin.- Eliminates multiple duplicated c...

Option to "Copy All Attributes From" Option when creating a new queue. or "Dulicate Queue" or "Select Queue Template" All of the above would clone all queue details including members and custom rules, greeting and hold etc ... Example: I was creat...

It is helpful if we can see the peak hours of our company in analytics

The 2FA call says to use the "four" digit code, but then gives us 6 numbers. The form requires 6 digits, so it works, but...

It would be better to have the ability to add or choose to which email the monthly billing statement will be sent since not all the time the super admin is the one managing the accounting and billing.

This would be useful to benefit those of us who have older phones. Ring Central doesn't support an app for older phones. Also if someone doesn't have room for an app, they use the web portal on their phone the same as desktop.

add a member to multiple call queue at once

It would be useful to be able to see if a user had accept queue calls toggled on or off. If not able to toggle them on for a user, just the ability to view if they have queue calls enabled.

Currently, under performance reports when you download the RAW File for calls using the USER filter, it doesn't include the part for which USER a call belongs to. Kindly include the USERS per call in the file.