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RingCentral Admin Portal

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Creating new Role for Billing Invoices & device inventory details without purchase option.

For a test purpose I also created a new Billing Role template with only Billing invoices & inventory permissions, but I found that the device ordering is reflected automatically. I tried disabling different tabs but still device ordering was s...
Satish Pawar 30 days ago in RingCentral Admin Portal 0 Under review

add group contacts

add more than 50 members to a personal group contacts
company . about 1 month ago in RingCentral Admin Portal 0 Under review

Ability to download call recordings simultaneously

Please add feature to download all recording all at once, too hard to download one by one
company . about 1 month ago in RingCentral Admin Portal 0 Under review

ability to record call monitoring

Hi Please create a feature that user can record call monitoring when we monitor other user
company . about 1 month ago in RingCentral Admin Portal 0 Under review

Enable editing for "Block robocalls"

After listening to the available recording under "Block robocalls" section under the "Phone System" setup, I realized that it was not what I would like to have. Regrettably, I am not allowed to edit as I am in other areas where a recording is avai...
Wayne Jackson about 1 month ago in RingCentral Admin Portal 0 Under review

manually edit time field when creating a custom rule

Your current process requires the user to use your arrows to select the time instead of allowing the user to directly enter the time... annoying.
Precision Design Source . about 1 month ago in RingCentral Admin Portal 0 Under review

Searchable Dataset of Recorded Voicemail & Calls

It would be nice if recorded calls and voicemails can be saved as text, and then made searchable. For example, if I remember talking with a customer about certain issues, I can search up the key word(s), and find the call or voicemail where that w...
Nick Ban about 1 month ago in RingCentral Admin Portal 0 Under review

Avaya J139 Management

I need a way from the ringcentral admin portal to set phone settings. I want to be able to set a default ringer volume and call volume. The other option to to set screen time. I have 56 phones in a school and after a period of time they go black a...
Matthew Champagne about 1 month ago in RingCentral Admin Portal 0 Under review

Limit Call Monitoring Permissions

When setting up Call Monitoring groups, it would be great if we could limit the functions so the "users that can monitor" are only able to listen, but not able to whisper/barge/take over calls, so that it could be used as a training feature, witho...
Evan Loewen about 1 month ago in RingCentral Admin Portal 0 Under review

Copy or duplicate a custom rule

It would make sense to be able to duplicate a custom rule
Christopher Nolty about 1 month ago in RingCentral Admin Portal 0 Under review