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RingCentral Admin Portal

Showing 1661

Add the "Custom Field" in the roles and permissions in Admin Portal.

To have an option in the roles and permissions to manage the "Custom Field" in More > Account Settings.
Rose Alto 7 minutes ago in RingCentral Admin Portal 0 New

Increase the number of callers allowed in queue to 50 callers

Increase the number of callers allowed in queue to 50 callers
Gianelle Vallecillo about 16 hours ago in RingCentral Admin Portal 0 New

Need to have background for polycom phones

https://pp.s3.ringcentral.com/polycom/backgrounds/rc_320x240.jpg I would love to be able to adjust add company approved backgrounds for our polycom phones.
Jason Fast about 16 hours ago in RingCentral Admin Portal 0 New

ability to change toll free number within the admin portal

costumer would like to have the option back to changed the toll free number within the admin portal in number inventory
Ranier Gallego about 19 hours ago in RingCentral Admin Portal 0 New

Customize Key Presses in IVR

Have an option to customize key presses including # and *
Blesilda Millan 1 day ago in RingCentral Admin Portal 0 New

Forwarding to IVR or extennsion after the general company greeting

A custom setting that will forward calls to an IVR or extension after the general company greeting
Blesilda Millan 1 day ago in RingCentral Admin Portal 0 New

Custom rule time schedule time

We are trying to set a time schedule on custom rule for user extension, we would like to set the schedule 9:01 pm to 8:59 am however the time option on the custom rule is 15 minutes interval we would like to be able to set it in minutes interval
James Paul Bermoy 1 day ago in RingCentral Admin Portal 0 New

Play announcement option 3

Customer would like to have play announcement feature that will route the call to any available agent
Ranier Gallego 1 day ago in RingCentral Admin Portal 0 New

Add the ability to include Limited Extensions in Call Queue groups.

currently only User lines can be added a member of a call queue. please add the ability to add Limited Extensions to a call queue.
Eddie Szymczak 1 day ago in RingCentral Admin Portal 0 New

Create an easy way to convert Limited Extensions to Users.

create a user-friendly method to convert extension types between Users and limited extensions without having to delete and re-create them.
Eddie Szymczak 1 day ago in RingCentral Admin Portal 0 New