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RingCentral Admin Portal

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Purchase UK Mobile Numbers

We would like RingCentral to offer mobile numbers similar to what other competitors offer.
RYAN RAMAT about 8 hours ago in RingCentral Admin Portal 0 New

Backup and Restore Point for Admin Portal setup data.

We recently had an unsuccessful hacking attempt on our account. Upon discussing this with support they disclosed that RingCentral does not backup any of our setup information. This means if there was a breech, we would lose days work setting up ou...
David Smucker 10 days ago in RingCentral Admin Portal 1 Future consideration

Migrate data from one account to another.

Some customers have multiple accounts within RingCentral, and it would be very helpful to have an option to migrate all data from one account to another for seamless transition.
Aya Vince Cruz about 3 hours ago in RingCentral Admin Portal 0 New

Texts that come in go to a group chat of extensions

We should be able to make a group of extenstions like say extensions 101 and 102 are in a group and when someone texts the main line extension 101 and 102 are put into a group chat with the client. The client would not know its a group chat but ex...
Johnathan Smith about 19 hours ago in RingCentral Admin Portal 0 New

ACR - Call not was not recorded

Customer want to get alert notification if a call will not be recorded. As per cx this will help them track calls that are not being record.
RC Tester Account about 21 hours ago in RingCentral Admin Portal 0 New

Desktop app version report with station ID

It would be nice to add the station id associated with the user that shows on the report so you can determine if the computer is still active with that user. Also it would be good to add a refresh button or put a timeline on when the report will w...
Dave Dickhout about 23 hours ago in RingCentral Admin Portal 0 New

Colums for Record username and User work hours schedule

when downloading user list, there is no column for Record username and User work hours schedule, as one gance for the account administrator
Feorila Loria about 24 hours ago in RingCentral Admin Portal 0 New

Better Call Queues Settings For Customers

One of the ideas is at the end of 1 minute on hold, send them to a special voicemail box. We announce we will call them back shortly but our phones are tied up. Have that Voicemail box send an e-mail directly to certain people or some other method...
ChRm #1 Juan 1 day ago in RingCentral Admin Portal 0 New

Key Template for RingCentral App

It would be nice to have a template that can be applied to users who are only using the RingCentral app. Having to manually create the presence keys/HUD can be very tedious and time consuming.
BerganKDV Admin 2 days ago in RingCentral Admin Portal 0 New

CNAM for mobile carrier

'Having Issue with outbound caller Id sometimes it shows "Via Ring Central or 11 others' -Primary number is still not showing as the outbound caller id when calling certain number (verizon) it's showing "Via Ring Central or 11 others'
Charisse Joy Insigne 2 days ago in RingCentral Admin Portal 0 New