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Want a User role that can Disable Domestic calls but can still dial 911

The customer needs to add common area desktop phones that can make internal calls, but not Domestic outgoing calls, but they need to make 911 calls. Need to be able to create a User Role to do this.
Rick Miller about 22 hours ago in RingCentral Admin Portal 0 New

Create an easy way to convert Limited Extensions to Users.

create a user-friendly method to convert extension types between Users and limited extensions without having to delete and re-create them.
Eddie Szymczak about 2 hours ago in RingCentral Admin Portal 0 New

Report that shows the list of the users who are permitted to send faxes using Email To Fax(E2F)

To have the ability to download a report that shows the permitted users to send faxes using email to fax instead of manually going to each user to verify whether they can or not
ROXANNE GOMEZ about 3 hours ago in RingCentral Admin Portal 0 New

Emergency Response Location per site

It's easier to apply an emergency location to all of the phones at each site so we don't have to go into each user for the outbound calling on their devices.
Vanessa Cadon about 4 hours ago in RingCentral Admin Portal 0 New

Set user credentials after invite has been sent

The ability to set user credentials after an invite email has been sent is needed. Currently, the only way to set user credentials is to delete and re-create the user. This is not a viable option.
Justin Allard 2 days ago in RingCentral Admin Portal 0 New

No Audit Log entry for Template modifications

This seems very dangerous to me, not having an audit trail. A bad actor can, at will, make any changes to any template, then an innocent person using that template can cripple an organization and not know it. The likelihood is low I admit but it's...
Donald Prescott 8 days ago in RingCentral Admin Portal 0 New

Send Order Confirmation with Shipping info and serial numbers via email

Currently, the only way to gather shipping tracking information and serial numbers for shipped devices is to do a manual look in the service portal. I would like to receive an email once the order status is changed to "shipped" that provides: Trac...
Braxton Adams 9 days ago in RingCentral Admin Portal 0 New

Play announcement option 3

Customer would like to have play announcement feature that will route the call to any available agent
Ranier Gallego about 1 hour ago in RingCentral Admin Portal 0 New

Add the ability to include Limited Extensions in Call Queue groups.

currently only User lines can be added a member of a call queue. please add the ability to add Limited Extensions to a call queue.
Eddie Szymczak about 2 hours ago in RingCentral Admin Portal 0 New

To Receive EMail Notification on Changes done on the account and Who Made the Changes

A Notification sent to the Super Admin would be helpful if there will be changes done on the account like call forwarding and IVR flow, including of who made the changes.
RC Tester Account about 20 hours ago in RingCentral Admin Portal 0 New